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- Tasks: Support safe and efficient operations in a busy custodial environment.
- Company: Join the dedicated team at HMP Forest Bank.
- Benefits: Gain valuable experience in administration and teamwork.
- Other info: Opportunities for personal development and commitment to inclusivity.
- Why this job: Make a real difference in a supportive and secure setting.
- Qualifications: Strong admin skills, IT proficiency, and attention to detail required.
The predicted salary is between 24000 - 28000 £ per year.
Location: HMP Forest Bank
Support safe, secure and efficient custodial operations. We are seeking a reliable and detail‑focused Custody Administrator Assistant to join the Custody Administration Team at HMP Forest Bank. This role plays a key part in supporting the day‑to‑day running of the prison by delivering high‑quality administrative services to custodial and operational teams. Working as part of a busy, multi‑tasked environment, you will help ensure resident records are accurately maintained, securely stored, and managed in line with information governance requirements.
Key responsibilities:
- Providing general administrative support, including preparation and maintenance of files
- Managing filing systems, archiving, retention and secure destruction of resident records
- Handling telephone, face‑to‑face and written enquiries professionally
- Managing incoming post and correspondence with internal and external stakeholders
- Supporting the wider administration team with ad‑hoc duties as required
About you:
You will have strong administrative experience, sound IT skills (particularly Microsoft Word and Excel), and a good eye for detail. Organised and calm under pressure, you’ll communicate effectively, handle sensitive information with discretion, and demonstrate a commitment to accuracy, professionalism and personal development. If you enjoy working as part of a supportive team and want to contribute to the smooth and secure running of a custodial environment, we’d be keen to hear from you.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Custody Administration Assistant in Liverpool employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Administration Assistant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at HMP Forest Bank or similar facilities. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match the job description and be ready to share examples of your experience with filing systems and handling sensitive information.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished when you go for your interview. It shows you’re serious about the role and respect the environment you’re applying to work in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!
We think you need these skills to ace Custody Administration Assistant in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and IT skills, especially with Microsoft Word and Excel. We want to see how your background aligns with the role of Custody Administration Assistant.
Showcase Attention to Detail: Since this role requires a keen eye for detail, include examples in your application that demonstrate your ability to manage records accurately and handle sensitive information discreetly. We love seeing candidates who take pride in their work!
Be Professional in Communication: Whether it’s your cover letter or any correspondence, keep your tone professional yet approachable. Remember, you’ll be handling enquiries from various stakeholders, so showing good communication skills is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sodexo Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Custody Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing resident records and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since strong IT skills are crucial for this position, be prepared to discuss your experience with Microsoft Word and Excel. You might even want to bring examples of how you've used these tools in previous roles. This will highlight your capability and readiness to handle the administrative tasks effectively.
✨Demonstrate Attention to Detail
In a role where accuracy is key, be ready to provide examples of how you've maintained high standards in your previous work. Whether it's managing files or ensuring sensitive information is handled correctly, showcasing your attention to detail will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Think about times when you've had to manage multiple tasks or deal with sensitive information. Practising your responses will help you feel more confident and articulate during the interview.