At a Glance
- Tasks: Lead the dining experience by greeting guests and managing service standards.
- Company: Join a top food management company at Millwall Football Club.
- Benefits: Earn £14.35 per hour with flexible hours and diverse work locations.
- Why this job: Enhance matchday experiences while showcasing your leadership and customer service skills.
- Qualifications: Leadership experience and excellent customer service skills required.
- Other info: Dynamic environment with opportunities to grow within the company.
The predicted salary is between 14 - 16 £ per hour.
A leading food management company is hiring Lead Waiters to join their team at Millwall Football Club. This role includes:
- Greeting guests
- Managing orders
- Overseeing service standards
- Collaborating with kitchen staff
Ideal candidates should have:
- Leadership experience
- Excellent customer service skills
- The ability to work flexible hours
The hourly pay is £14.35, and there are opportunities to work at various locations within the company.
Lead Waiter — Elevate Matchday Dining Experience employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Waiter — Elevate Matchday Dining Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food management industry. You never know who might help you land that Lead Waiter role at Millwall Football Club!
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating an amazing dining experience, consider role-playing scenarios with a friend. This will help you feel more confident when it comes to greeting guests and managing orders.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you’ve led a team or handled a tricky situation. Be ready to share these stories during interviews to demonstrate your ability to oversee service standards.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Lead Waiter position. Plus, it shows you’re serious about joining our team and elevating the matchday dining experience!
We think you need these skills to ace Lead Waiter — Elevate Matchday Dining Experience
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any previous leadership experience in your application. We want to see how you've managed teams or taken charge in busy environments, especially in hospitality.
Customer Service is Key: Since this role is all about enhancing the dining experience, share examples of how you've provided excellent customer service in the past. We love candidates who can make guests feel special!
Flexibility Matters: Mention your availability and willingness to work flexible hours. We understand that matchdays can be hectic, so showing us you're adaptable will definitely work in your favour.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Millwall Football Club.
How to prepare for a job interview at Sodexo Group
✨Know the Venue
Familiarise yourself with Millwall Football Club and its dining experience. Understand their service style and what makes their matchday dining unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you managed orders or improved service standards. This will demonstrate your capability to take charge and ensure a smooth dining experience.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for guests. This will illustrate your commitment to providing an excellent experience, which is crucial for this role.
✨Flexibility Matters
Since the job requires flexible hours, be prepared to discuss your availability. Show that you're adaptable and willing to work during busy matchdays or events. This will reassure them that you're a reliable candidate for the position.