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- Tasks: Coordinate AV setups and support soft services for a smooth workplace experience.
- Company: Join Sodexo, a global leader in enhancing quality of life.
- Benefits: Enjoy a competitive salary, gym access, discounts, and generous holiday allowance.
- Other info: Be part of an inclusive team that values your unique contributions.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in AV support and strong communication skills required.
The predicted salary is between 13 - 16 ÂŁ per hour.
Location: Kingston (Unilever Site)
Salary: ÂŁ14.62 per hour + excellent benefits
Working Hours: 40 hours per week, Monday to Friday (07:30–16:00 or 08:30–17:00)
Contract Type: Permanent, Full Time
Job Introduction
At Sodexo, we pride ourselves on delivering exceptional workplace experiences. We are currently seeking a reliable and experienced Workplace Services Coordinator to join our team at the Unilever Kingston site. In this key role, you will be the central point of contact for a range of soft services, ensuring that operations run smoothly and our client’s expectations are not just met – but exceeded. If you’re someone who thrives in a fast-paced, high-profile environment, with a “can-do” attitude and strong AV knowledge, we want to hear from you.
Main Responsibilities
- Provide daily coordination and support for AV and meeting room setups.
- Act as the main floor steward for all soft service requests and first-line queries.
- Liaise with service partners, suppliers, and internal teams to resolve operational issues.
- Conduct regular floor walks, reporting faults or hazards and escalating where necessary.
- Support in maintaining consistent presentation standards across floors and communal areas.
- Deliver first-class customer service, representing Sodexo in a professional and proactive manner.
- Work collaboratively as part of a high-performing team focused on continuous improvement.
Ideal Candidate
- Proven experience in AV support and front-of-house or facilities roles.
- Strong knowledge of Microsoft systems and workplace technology.
- A responsible team player who takes initiative and manages their time well.
- Confident communicator, comfortable engaging with clients and stakeholders at all levels.
- Positive attitude with a commitment to delivering service excellence every day.
What We Offer
- Free onsite gym
- Discounted staff shop
- Free parking
- Full training and uniform provided
- 20 days holiday rising to 33 days with service (including bank holidays)
- Sodexo Rewards Programme
- Access to a 24hr virtual GP service
- The Sodexo Discounts Scheme – great savings for you and your family, available all year round
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 53 countries, serving over 100 million consumers each day. We’re committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We’re happy to talk flexible working – this role is site-based, but we’ll always consider how we can support your work-life balance. Ready to join us? Apply now and make a real impact every day.
Workplace Services Coordinator in Kingston employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Services Coordinator in Kingston
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in AV support and customer service aligns with what they're looking for in a Workplace Services Coordinator.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your communication skills and teamwork experience. They want someone who can engage with clients and work collaboratively, so make sure to share examples of how you've done this in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Workplace Services Coordinator in Kingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workplace Services Coordinator role. Highlight your AV support experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our mission at Sodexo. Let us know why you’re the perfect fit for creating exceptional workplace experiences.
Showcase Your Customer Service Skills: Since this role is all about delivering first-class customer service, make sure to include examples of how you've excelled in this area. We love seeing candidates who are proactive and have a positive attitude towards service excellence!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team at Sodexo!
How to prepare for a job interview at Sodexo Group
✨Know Your AV Stuff
Since the role requires strong AV knowledge, brush up on your technical skills and be ready to discuss your experience with AV setups. Think about specific examples where you’ve successfully managed AV equipment or resolved issues during meetings.
✨Show Off Your Customer Service Skills
This position is all about delivering first-class customer service. Prepare to share stories that highlight your ability to engage with clients and stakeholders. Think of times when you went above and beyond to ensure a positive experience for someone.
✨Demonstrate Team Spirit
Sodexo values collaboration, so be ready to talk about how you work within a team. Share examples of how you’ve contributed to a team’s success or helped improve processes. Highlight your proactive attitude and willingness to support your colleagues.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. For instance, how would you handle a last-minute AV request? Practise your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.