Reactive Team Leader (Domestic) in Ipswich

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours / 5 over 7 days / 1pm till 9pm
• £12.92 per hour (£16.02 weekend Enhancement)
• Uniform / Blue Light Card
• Location is Ipswich Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: IP4 5PD

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Cleaning Supervisor with Sodexo at Location, play an important role in maintaining a safe, clean and clinically acceptable hospital environment. This is a predominantly hands-on position where you will lead and support the Reactive and Theatre Cleaning teams, prioritising urgent tasks and helping to deliver high-quality cleaning and decontamination services across wards, theatres, departments and public areas.

What You’ll Do:

• Lead and support the delivery of urgent reactive cleaning across clinical and public areas.
• Coordinate theatre, ward and bed turnaround cleans, ensuring tasks are prioritised effectively.
• Complete high-level and terminal cleans in theatres, side rooms, bays and recovery areas.
• Ensure cleaning meets FR1 standards and follows infection prevention procedures.
• Prepare and safely operate specialist HPV and UV-C decontamination equipment.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters while monitoring team training and competency requirements.
• Liaise professionally with clinical teams, theatre coordinators, bed management, the Helpdesk and supervisors.
• Escalate staffing concerns, equipment faults, safety risks and service disruptions promptly.

What You’ll Bring:

• Previous cleaning, housekeeping or team-leading experience, ideally within a healthcare or similarly regulated environment.
• Basic literacy skills and the ability to maintain accurate records.
• Strong communication and customer-care skills.
• The ability to remain composed and professional in challenging situations.
• A clear commitment to health, safety and infection prevention.
• The ability to follow procedures and instructions consistently.
• A compassionate and respectful approach when working around patients and visitors.
• The confidence to work independently while supporting and motivating a team.
• High standards of personal hygiene and attention to detail.
• A flexible, positive approach to learning and completing required training.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.

#J-18808-Ljbffr