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For Companies At a Glance
- Tasks: Lead and deliver top-notch Integrated Facilities Management across multiple university campuses.
- Company: Join Sodexo, a company that values individuality and purpose-driven work.
- Benefits: Competitive salary, excellent benefits, career growth, and mental health support.
- Why this job: Make a real impact in a vibrant, diverse environment while driving operational excellence.
- Qualifications: Experience in senior Facilities or IFM management with strong leadership skills.
- Other info: Be part of a supportive, inclusive workplace with exciting career opportunities.
The predicted salary is between 46000 - 64000 £ per year.
Join Our Team as a IFM Contract Manager – Make an Impact Every Day at the University of Greenwich, Avery Hill Campus, SE9 2UG.
Total Hours Per Week: 40
Salary: up to £54,000pa + excellent bonus and benefits package
Hard FM focus
At Sodexo, we believe that great workplaces inspire great outcomes. We’re now seeking an experienced IFM Contract Manager to help lead and deliver best-in‑class Integrated Facilities Management (IFM) across the University of Greenwich’s diverse and prestigious estate. This is a standout opportunity to work across multiple campuses, including historic listed buildings within a World Heritage setting, where service excellence, innovation and a people‑first culture are central to everything we do.
About the Role
Reporting to the Head of Facilities Management & Workplace Experience, you’ll play a pivotal role in driving IFM operational excellence, ensuring our hard and soft FM services consistently exceed contractual, statutory and customer expectations. You’ll work closely with Sodexo’s leadership teams, the client and key stakeholders to deliver robust governance, high‑quality reporting, continuous improvement and an exceptional workplace experience for staff, students and visitors.
- Leading the delivery of hard and soft FM services across a complex university estate
- Supporting the development and execution of FM and workplace experience strategies
- Ensuring full statutory and non‑statutory compliance across all campuses
- Driving consistent processes, performance standards and best practice across operations
- Managing KPIs, SLAs, PPMs and reactive works to minimise failures and financial risk
- Providing accurate, insightful reporting to support data‑led decision making
- Managing campus budgets and financial processes including POs, task orders and receipting
- Overseeing grounds maintenance services and fleet compliance
- Supporting innovation, continuous improvement and smarter ways of working
- Playing a key role in out‑of‑hours and emergency response when required
- Championing Sodexo’s people‑first culture, CSR commitments and safety‑first mindset
What We’re Looking For
- Proven experience in a senior Facilities or IFM management role
- Extensive experience leading both hard and soft FM services within a large, complex contract
- Strong leadership capability with the ability to drive performance across multiple workstreams
- Demonstrable success delivering exceptional workplace experience
- Strong commercial awareness with experience supporting account growth and value creation
- Confident stakeholder management, with excellent influencing and negotiation skills
- Analytical, data‑led approach with experience using CMMS and performance reporting tools
- Excellent IT skills including MS Excel, PowerPoint and Office suite
- Flexible, resilient and solutions‑focused approach in a demanding environment
What We Offer
At Sodexo, this is more than just a job—it’s your chance to be part of something greater. We celebrate individuality, encourage purpose‑driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us:
- A competitive salary & excellent benefits package.
- Opportunities for career growth and development.
- A diverse, supportive, and inclusive workplace.
- A chance to make a tangible impact on client satisfaction, sustainability, operational excellence.
Additional Perks & Benefits
- Unlimited access to an online mental health and wellbeing support platform.
- An Employee Assistance Programme for legal, financial, and personal support.
- 24/7 access to a virtual GP service.
- Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
- Membership in the Mercer Aspire Pension Plan to help you save for your future.
- Learning and development opportunities to enhance your career growth.
- A Bike to Work Scheme, supporting both your fitness and the environment.
Ready to Be Part of Something Greater? If you’re looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.
Friendly customers. Vibrant communities. Exciting careers.
Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
IFM Contract Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IFM Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know someone at Sodexo. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the University of Greenwich and its campuses. Knowing the ins and outs of their estate will show that you’re genuinely interested and ready to make an impact.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've driven performance and improved workplace experiences in previous roles. We want to see your passion for people-first culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sodexo team and making a difference.
We think you need these skills to ace IFM Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IFM Contract Manager role. Highlight your experience in both hard and soft FM services, and don’t forget to showcase your leadership skills and any relevant achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with Sodexo’s values. Be sure to mention your experience with stakeholder management and data-led decision making.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive performance and improve workplace experiences. Use metrics where possible to quantify your success!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Sodexo Group
✨Know Your IFM Inside Out
Before the interview, make sure you understand Integrated Facilities Management (IFM) thoroughly. Familiarise yourself with both hard and soft FM services, as well as the specific challenges faced in a university setting. This knowledge will help you demonstrate your expertise and show that you're ready to tackle the role head-on.
✨Showcase Your Leadership Skills
As an IFM Contract Manager, strong leadership is key. Prepare examples of how you've successfully led teams and driven performance in previous roles. Be ready to discuss specific situations where your leadership made a difference, especially in complex environments like universities.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience with stakeholder management. Think of instances where you've influenced decisions or negotiated effectively. Highlight your ability to build relationships and communicate clearly with various stakeholders, as this is crucial for success in this role.
✨Demonstrate Your Analytical Approach
Since the role requires an analytical, data-led approach, be prepared to discuss how you've used data to drive decision-making in the past. Bring examples of how you've managed KPIs, SLAs, and reporting tools to improve service delivery and operational excellence.