At a Glance
- Tasks: Support HR processes and provide excellent customer service to colleagues.
- Company: Dynamic organisation focused on employee experience and support.
- Benefits: Competitive salary, supportive team environment, and opportunities for skill development.
- Other info: Join a collaborative team and enjoy a positive workplace culture.
- Why this job: Make a real difference in people's work lives while growing your HR skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26436 - 26436 £ per year.
Salary: £26,436.80
Location: 310 Broadway, Salford, M50 2UE
Contract: 12 months FTC
About the Role
If you’re someone who enjoys helping others, staying organised, and being the person people naturally turn to when they need support, you’ll feel right at home in this role. We’re looking for someone who brings positivity, care and a genuine desire to make things easier for colleagues across the business. As part of our HR administration assistant team, you’ll play a key role in keeping our HR processes running smoothly. You’ll be the friendly voice on the phone, the quick problem-solver in someone’s inbox, and the person who helps ensure every employee has a great experience when they need support. It’s a role where your attention to detail, empathy and reliability will really shine and where you’ll have the chance to grow your HR skills in a supportive, collaborative team.
Key Responsibilities
- Provide a helpful, responsive and customer-focused service to all People Services customers via phone, email and webchat.
- Carry out administrative duties relating to HR and payroll processes, including preparing HR documentation and maintaining personnel files.
- Support the wider business with general HR queries, team-specific questions, and guidance on processes, policies and best practice, escalating issues where appropriate.
- Liaise with internal and external teams to help resolve customer queries efficiently.
- Manage individual and team workflows to ensure service requests meet or exceed agreed targets.
- Provide administrative support for key HR activities such as pay and bonus reviews, performance development reviews, and the employee engagement survey.
Essential Skills
HR Administration Assistant employer: Sodexo Group
At our Salford location, we pride ourselves on being an excellent employer that values positivity, collaboration, and employee growth. As an HR Administration Assistant, you'll be part of a supportive team that encourages professional development while providing a friendly and responsive service to colleagues. With a focus on creating a great employee experience, we offer a dynamic work culture where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees in HR roles on LinkedIn or through mutual connections. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle tricky situations or support colleagues effectively. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your organisational skills during the interview! Bring a notebook with questions and notes about the role. It shows you’re serious and ready to take on the HR admin challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Administration Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and positivity into your words. Remember, this role is all about helping others, so showing your genuine desire to support colleagues will really make you stand out.
Tailor Your Application:Make sure to tailor your application specifically for the HR Administration Assistant role. Highlight your relevant experience and skills that align with the job description. We love seeing how your background fits with what we’re looking for, so don’t hold back on showcasing your organisational skills and attention to detail!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position and our company culture right there!
How to prepare for a job interview at Sodexo Group
✨Know Your HR Basics
Brush up on fundamental HR concepts and processes. Familiarise yourself with common HR terminology and practices, as this will help you speak confidently about the role and demonstrate your understanding of the field.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or streamlined a process. This will show that you can handle the administrative duties required in the role.
✨Emphasise Your Customer Service Mindset
Since the role involves providing support to colleagues, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to help someone, showcasing your empathy and problem-solving skills.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows your genuine interest and helps you assess if the company is the right fit for you.
