At a Glance
- Tasks: Lead a dynamic convenience store, ensuring exceptional service and efficient operations.
- Company: Join Sodexo, a supportive team dedicated to enhancing lives at RAF High Wycombe.
- Benefits: Enjoy competitive pay, career development, wellbeing support, and discounts for you and your family.
- Other info: Flexible hours, on-the-job training, and opportunities for career growth await you!
- Why this job: Make a real difference in the lives of Armed Forces personnel while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for outstanding customer service.
The predicted salary is between 28000 - 30000 € per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you’ll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven).
- Cover shifts in the bar area when required.
What you bring:
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands‑on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team‑building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key‑holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
- Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
What we offer:
- On‑the‑job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Additional Information:
- 25 hours per week Mon - Fri 9am - 2pm. However, we may be able to provide some flexibility around these hours.
- Flexibility may be required to cover evening and weekend working to meet business needs.
- £13.46 per hour + Sodexo benefits.
- Free Car Parking On Site.
- Subsidised food in Canteen.
- Family Fun Days.
- Discount at Costa Coffee shop on site.
- 28 Days holiday increasing to 33 days with service (including Bank Holidays).
- Online Recognition Scheme (Reward Hub).
- Discounts at Sodexo partner brands.
Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
Retail Supervisor in High Wycombe employer: Sodexo Group
Sodexo is an exceptional employer, offering a supportive and friendly work environment at RAF High Wycombe, where you can make a meaningful impact on the lives of Armed Forces personnel. With comprehensive training, career development opportunities, and a range of financial benefits, including discounts and wellbeing support, Sodexo prioritises employee growth and satisfaction. Join us to be part of a dynamic team that values collaboration and innovation while enjoying perks like flexible working hours and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This way, you can show how your experience aligns with their mission and how you can contribute to their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Retail Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Retail Supervisor in High Wycombe
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any previous supervisory experience you have. We want to see how you've led teams and inspired others to deliver great customer service, just like you'll be doing with us at Sodexo.
Be Customer-Focused:Since this role is all about enhancing the customer experience, share examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service shine through in your application!
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application to match. Use similar language and phrases to show us you understand what we're looking for in a Retail Supervisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Sodexo Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role at Sodexo. Familiarise yourself with the key responsibilities like stock management and team supervision. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled customer queries. Highlight how you fostered a positive environment and drove initiatives, as this aligns perfectly with what Sodexo is looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you had to manage stock issues or resolve customer complaints. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Sodexo measures success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
