Hard FM Supervisor

This role is primarily Monday to Friday, with a requirement to work:

• One late shift each week (12:00pm – 9:00pm)
• One Saturday per month on a rotational basis

Up to £58000 per annum plus our Sodexo employee benefits package. Opportunities for professional development.

We are looking for a Hard FM Supervisor to join our team in London. This is an excellent opportunity for an experienced facilities or hard services professional to lead onsite technical operations, ensuring the delivery of safe, compliant, and high-quality maintenance services. You will support the management of planned preventative maintenance (PPM), reactive maintenance activities, contractor performance, and small project works, while supervising the onsite technical team and maintaining strong client relationships.

Responsibilities

• Supervise and support the onsite Technical Services team.
• Ensure planned and reactive maintenance activities are completed safely, on time, and within budget.
• Manage contractors and subcontractors, including Permit to Work, Risk Assessments, and Method Statements.
• Monitor and drive performance against SLAs and KPIs.
• Support compliance with all health, safety, environmental, statutory, and contractual requirements.
• Build effective relationships with clients, stakeholders, suppliers, and contractors.
• Support the delivery of small projects and continuous improvement initiatives.
• Manage work orders and ensure timely completion of maintenance activities.
• Contribute to cost-saving, energy efficiency, and innovation initiatives.

Qualifications

• Experience working within a Facilities Management hard services environment.
• A mechanical or HVAC technical qualification (essential).
• Strong knowledge of maintenance operations, compliance, and contractor management.
• Excellent communication and stakeholder management skills.
• The ability to work effectively in a fast-paced environment.
• Strong problem-solving and organisational skills.
• Experience using CAFM systems such as Maximo, along with Microsoft Office applications.

Desirable Qualifications

• NEBOSH or IOSH qualification.
• Previous supervisory or team leadership experience.

Benefits

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
• Access to a 24hr virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family).
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Sodexo UK and Ireland's enhanced benefits and leave policies.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.