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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable experiences for guests at iconic events.
- Company: Join Sodexo Live! at the prestigious Hamilton Park Racecourse.
- Benefits: Competitive pay, recognition, and opportunities to support venues across Scotland and the UK.
- Why this job: Be part of an amazing team and make every guest feel like a VIP.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Fast-paced environment with a focus on customer satisfaction and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Sodexo Live! West of Scotland are now hiring experienced Managers/Supervisors to join our team within the iconic Hamilton Park Racecourse. Most people only dream of being at the most exclusive venues/events in the world, we at Sodexo Live! don’t just dream it, we live it every day. Our experiences are unique and so are our people. We want you to bring your personality, your background and your desire to delight others by helping create a truly unforgettable once in a lifetime moment for all our clients and customers. In return we shall give you everything you need to thrive and be successful. Because at Sodexo Live you are so much more. You are a part of something greater. We are experience makers.
What you'll do
- Welcoming guests in a friendly and efficient manner
- Ensuring you brief staff before service, making sure they are comfortable in their role
- Communication with chefs and kitchen porters throughout service
- Sound understanding of dietary requirements
- Care about customer satisfaction and deliver the optimal client service experience
- Treat all our guests like a VIP
- Completing the Bar Cleaning Check Lists for Pre-Opening, during service and close-down of the Bar
- Imputing orders onto the Till System and processing the card payments
- Ensure compliance with health, safety and licensing regulations
What you'll bring
- Thrives on working in a fast-paced environment
- Must be available to work on 25th June and 1st Aug
- Proven experience in hospitality management
- Customer focused mindset
- Problem solving and decision making
- Good attention to detail and punctuality
- Strong leadership and communication skills
Why Sodexo?
- Excellent Rates of Pay
- Belong and be part of an amazing team
- Great Reward and Recognition
- The opportunity to help support other Sodexo Live venues throughout Scotland and the UK
Manager/Supervisor in Hamilton employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager/Supervisor in Hamilton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Manager/Supervisor role. You never know who might have the inside scoop on an opportunity at Sodexo Live!
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team management. We want you to shine, so think about how you can showcase your experience in creating unforgettable moments for guests.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality and customer satisfaction come through. Remember, they’re looking for someone who can bring that unique flair to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the amazing team at Sodexo Live!
We think you need these skills to ace Manager/Supervisor in Hamilton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your experiences and how they’ve shaped your approach to hospitality. Remember, we’re looking for someone who can create unforgettable moments!
Tailor Your Application: Make sure to tailor your application to the role of Manager/Supervisor. Highlight your relevant experience in hospitality management and how it aligns with our values at Sodexo Live! This shows us that you understand what we’re all about.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and achievements – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Sodexo Live!
How to prepare for a job interview at Sodexo Group
✨Know the Venue Inside Out
Before your interview, do some research on Hamilton Park Racecourse and Sodexo Live! Understand their values and what makes them unique. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission of creating unforgettable experiences.
✨Showcase Your Leadership Skills
As a Manager/Supervisor, your leadership abilities are crucial. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can motivate and support your staff to deliver top-notch service.
✨Demonstrate Customer Focus
Sodexo Live! is all about delighting customers. Think of specific instances where you've gone above and beyond for guests. Highlight your understanding of dietary requirements and how you ensure every guest feels like a VIP. This will show that you truly care about customer satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Practice how you would handle common challenges in a fast-paced hospitality environment, such as managing a busy bar or dealing with a dissatisfied customer. This will demonstrate your problem-solving skills and ability to think on your feet.
