At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and maintain high operational standards.
- Company: Join Greggs at Manchester University NHS Foundation Trust, where teamwork and innovation thrive.
- Benefits: Enjoy competitive pay, mental health support, discounts, and career development opportunities.
- Other info: Flexible work environment with opportunities for community engagement and sustainability initiatives.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in team leadership and catering operations is essential.
The predicted salary is between 32000 - 32000 € per year.
Join our team at Manchester University NHS Foundation Trust as part of Greggs in Manchester, where we are committed to delivering operational excellence. We foster a dynamic workplace that values problem solving, teamwork, and leadership, driving continuous improvement across our business. By prioritising our customers' needs, empowering our teams, and maintaining a positive, collaborative environment, we work tirelessly ‘The Greggs Way’ to achieve outstanding results. If you’re passionate about making a difference and thrive in a progressive, supportive setting, we invite you to be part of our journey.
What You’ll Do
- Deliver exceptional customer experience by actively managing queues, following Greggs Service Styles, and achieving consistent CEV results.
- Lead and develop the team through coaching, performance management, and supporting continuous training using YGL modules.
- Ensure compliance with all Brand Standards, Food Safety, SHE principles, and operational procedures to maintain high standards.
- Maximise sales opportunities across all day parts, including product availability, upselling meal deals, and engaging with digital channels.
- Maintain shop presentation, hygiene, and safety standards, including regular audits, cleanliness, and stock management.
- Actively participate in team engagement, recognise contributions, and foster a positive, inclusive work environment.
- Use data reports (BI, QuDOS, and other tools) to monitor performance, manage stock, and improve shop operations.
- Support operational activities such as energy management, waste reduction, and charity donation procedures to promote sustainability and community engagement.
What You Bring
- Proven experience of leading a team within a service environment.
- Proven experience of managing operations within a catering service.
- Ability to communicate effectively with team members and line manager.
- Experience of delivering relevant training, using company guidelines.
- Understanding of relevant Health and Safety, Employment and other legislative requirements.
- Experience of implementation and adherence to HACCP.
- Experience dealing with branded outlets desirable.
- Strong attention to detail and adherence to standards.
- Proven IT skills.
- Ability to deal with stressful situations with a flexible approach.
- Analyse problems, develop opportunities and implement innovative solutions.
What We Offer
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24‑hour virtual GP and a variety of other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo is an inclusive employer committed to diversity and encourages applications from people with diverse experiences, backgrounds and identities.
Greggs Manager employer: Sodexo Group
At Greggs within the Manchester University NHS Foundation Trust, we pride ourselves on being an exceptional employer that champions a supportive and inclusive work culture. Our commitment to employee wellbeing is reflected in our extensive benefits, including mental health support, career development opportunities, and a flexible work environment, all aimed at fostering personal and professional growth. Join us in making a meaningful impact while enjoying competitive compensation and a dynamic team atmosphere where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Greggs' values and mission. This way, you can show how your experience aligns with their commitment to operational excellence and teamwork.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved operations. Be ready to share these during your interview to demonstrate your ability to manage and inspire others.
✨Tip Number 3
Show off your problem-solving skills! Prepare to discuss challenges you've faced in previous roles and how you tackled them. This will highlight your ability to analyse problems and implement innovative solutions, which is key for a Greggs Manager.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or operational goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
We think you need these skills to ace Greggs Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer experiences and leading a team. Share specific examples that highlight your passion for service and teamwork.
Tailor Your CV:Make sure your CV is tailored to the Greggs Manager role. Highlight your relevant experience in managing operations and leading teams in a service environment. We love seeing how your skills align with our values and the responsibilities of the position.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture while you’re at it!
How to prepare for a job interview at Sodexo Group
✨Know Your Greggs Inside Out
Before your interview, make sure you’re familiar with Greggs' service styles and values. Understand what 'The Greggs Way' means in terms of customer experience and team dynamics. This will show your passion for the brand and your commitment to delivering exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a service environment. Think about specific situations where you coached team members or improved performance. Highlighting your ability to foster a positive work environment will resonate well with the interviewers.
✨Be Ready to Discuss Compliance
Brush up on your knowledge of health and safety standards, HACCP, and operational procedures. Be prepared to discuss how you’ve ensured compliance in previous roles. This demonstrates your attention to detail and commitment to maintaining high standards.
✨Engage with Data-Driven Decisions
Familiarise yourself with tools like BI and QuDOS that are used for monitoring performance. Be ready to talk about how you’ve used data to improve operations or manage stock effectively. This shows that you can leverage insights to drive continuous improvement.
