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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with food preparation in a vibrant lounge environment.
- Company: Join Sodexo, a leader in creating memorable experiences at Glasgow airport.
- Benefits: Earn £12.60 per hour with flexible shifts and employee perks.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities.
- Qualifications: Customer service experience and a passion for teamwork are essential.
- Other info: Enjoy casual hours with a supportive work culture and staff parking.
The predicted salary is between 10 - 15 £ per hour.
About the Role
Lounge Host at Upperdeck Glasgow airport
We’re experience makers and relationship builders. We’re hiring for Lounge Hosts.
A few things about you:
- Great team spirit
- Fantastic communication skills
- Top-notch customer service
- Attention to detail
- Organisational skills
Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practices, so it is vital that you champion this.
Main Responsibilities:
- Provide excellent customer service from the preparation, presentation and service of food and beverages.
- Set the bars, ensure the condiments, glasses, cups etc are neatly arranged.
- Load service counters as directed and ensure sufficient supplies throughout the service period.
- Ensure that the lounge seating area is clean, with sofa chairs and tables arranged as per the lounge plan.
- Assist the chef with some food preparations, for example, fruit plates, cheese boards etc.
- Maintain lounge cleanliness during operating hours.
- Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.
What you’ll bring:
Essential:- Front of house and customer facing experience
- An element of food experience
- Highly motivated
- Attention to detail
- Able to work on own initiative within a team environment
- Lounge experience
Why Sodexo?
- £12.60 per hour
- Casual hours typically between either 4:15am - 12:45pm & 12:30pm - 9:00pm
- Shift pattern generally 3 on 3 off late & early shifts
- Employee benefits, rewards and recognition
- Mandatory vetting
- You must be able to provide 5 years working history, and 5 years address history
- Staff car parking available
Lounge Host in Glasgow employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Upperdeck's vibe online. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in the lounge. Being able to demonstrate your top-notch service skills will set you apart from other candidates.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific examples where your organisational skills made a difference. This will highlight your ability to keep the lounge running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Lounge Host in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share some examples that showcase your fantastic communication skills!
Attention to Detail is Key: Since attention to detail is super important for this role, don’t forget to mention any experiences where you’ve had to be meticulous. Whether it’s arranging a seating area or preparing food, let us know how you keep things organised and tidy!
Be Yourself!: We’re looking for team players with great spirits, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our team culture at Upperdeck Glasgow airport.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on board as a Lounge Host!
How to prepare for a job interview at Sodexo Group
✨Show Off Your Customer Service Skills
As a Lounge Host, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating a welcoming atmosphere.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Think of specific instances where your keen eye made a difference, whether it was in food presentation or maintaining cleanliness. Share these stories to show how you can contribute to the lounge's high standards.
✨Demonstrate Team Spirit
Being a team player is essential for a Lounge Host. Be ready to discuss how you've collaborated with others in previous roles. Mention any challenges you faced and how you worked together to overcome them, showcasing your ability to fit into their team.
✨Familiarise Yourself with Health & Safety Practices
Since Sodexo emphasises a strong safety culture, brush up on basic health and safety protocols relevant to food service. Showing that you understand and prioritise safety will set you apart as a responsible candidate who can champion these practices.
