At a Glance
- Tasks: Deliver top-notch cleaning, catering, and customer service in a stunning Highland location.
- Company: Join Sodexo, a leader in creating inclusive workplaces.
- Benefits: Earn £14.73/hour with meals, accommodation, gym access, and more.
- Other info: Enjoy a structured 3 weeks on, 3 weeks off rotation.
- Why this job: Experience breathtaking scenery while making a real difference in residents' lives.
- Qualifications: Customer service experience and a positive attitude are a plus.
General Assistant in Fort Augustus, Scotland
Pay: £14.73 per hour (Travel allowance provided)
Hours: 73.5 hours per week – 10.5hrs per day
Rotation: 3 weeks on / 3 weeks off
Please note: This role is subject to a DBS check, which will be arranged by the company.
Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, the village is renowned for its iconic canal locks and breath‑taking scenery, perfectly positioned between Inverness and Fort William.
In this role, you will contribute to delivering an outstanding resident experience by helping to create a safe, welcoming, and well‑maintained environment where people can rest, recover, and thrive. With a genuine commitment to high standards across both catering and accommodation, you will play an important part in ensuring residents feel comfortable, supported, and cared for.
Role Overview
You will play a key role in delivering high standards of cleaning, housekeeping, and catering support across accommodation, communal, and service areas. The role requires a proactive, team‑focused approach to maintaining cleanliness, hygiene, and customer service standards in line with contract requirements. Friendly, approachable, and attentive, you will engage positively with residents, responding to their needs and helping to create a warm, “home‑from‑home” environment.
What you’ll do:
- Deliver efficient cleaning and housekeeping services to agreed standards using available resources
- Maintain accommodation, communal areas, dining rooms, kitchens, and facilities in a clean and hygienic condition
- Carry out cleaning of floors, walls, surfaces, and service areas in line with schedules and procedures
- Service rooms and en‑suite bathrooms after guest departure, reporting any damage or issues
- Support laundry operations and assist with basic food preparation, service, and servery setup when required
- Clean and maintain kitchen, dishwash, pot wash, and dining areas to high hygiene standards
- Ensure stock levels of crockery, cutlery, and service items are maintained during service
- Dispose of and segregate waste and recyclables correctly
- Maintain chemical stores safely in line with COSHH regulations
- Report maintenance issues, defects, incidents, and customer feedback promptly
- Follow all Health & Safety procedures, risk assessments, and safe systems of work
- Support deep cleaning programmes, routine schedules, and training initiatives
- Promote a safe, clean, and positive working environment at all times
- Communicate effectively with colleagues and supervisors and support team operations
- Carry out additional duties as required
What you’ll bring:
- Previous experience in customer service and/or a catering or hospitality environment is desirable
- Food Hygiene Certificate (Level 3) is desirable
- Strong team player with a positive, can‑do attitude
- Able to meet the physical demands of the role
What We Offer
- Competitive rate of pay
- All meals and accommodation provided during your working rotation
- Free on‑site facilities, including a fully equipped 24/7 gym and social bar
- Laundry service available
- Structured rotation: 3 weeks on / 3 weeks off
Why Sodexo?
- Wellbeing support and Employee Assistance Programme
- 24/7 virtual GP and retail discounts
- Pension and development opportunities
- Inclusive and supportive workplace
Join Sodexo and be part of something greater. We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace. Join a team that values you for being you.
General Assistant - Catering employer: Sodexo Group
Sodexo Group is an excellent employer, offering a supportive and inclusive work culture at their Unilever R&D location in Bebington. As a Front Desk & Visitor Experience Coordinator, you will benefit from competitive pay, access to a staff shop, and a virtual GP service, all while being part of a team that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Catering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Group
Don't be shy about reaching out to Sodexo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant - Catering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
