At a Glance
- Tasks: Ensure student safety and provide exceptional customer service during night shifts.
- Company: Join Sodexo, a leader in creating supportive accommodation environments.
- Benefits: Competitive pay, mental health support, discounts, and career growth opportunities.
- Other info: Dynamic work environment with full training and protective uniform provided.
- Why this job: Be at the heart of student life, making a real difference every night.
- Qualifications: SIA License, frontline security experience, and strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
A role with new skills, new challenges, new rewards.
Trinity Square Student Accommodation, 202 High Street, Gateshead NE81AQ
£13.58 per hour, 42hrs pw nights, 4 on 4 off
Working: Monday to Sunday (19:30-08:00 or 18:30-07:00)
SIA License essential. Free parking.
At Sodexo, we believe that everyday actions can create a better future. We're proud to partner with Northumbria University to provide safe, welcoming and supportive accommodation environments where students can feel secure, valued and at home.
We're currently looking for a Night Security Officer to join our dedicated team at Trinity Square Student Accommodation. This is a unique opportunity for an experienced security professional who is passionate about customer service, enjoys working with people from a diverse range of backgrounds, and is committed to creating a safe and positive experience for students.
As a Night Security Officer, you'll be at the heart of the student experience, providing professional out-of-hours support and ensuring the site remains safe, secure and welcoming 24 hours a day, 365 days a year. We're seeking a professional, approachable and resilient individual who can combine strong security experience with outstanding customer service skills. If you're calm under pressure, enjoy variety in your role and take pride in helping others, we'd love to hear from you.
What you’ll do:
- Providing exceptional customer service to students, visitors, contractors and university stakeholders
- Responding effectively to incidents, emergencies and welfare concerns
- Managing fire alarms, security incidents, medical emergencies and anti-social behaviour situations
- Conducting site patrols using RFID technology and identifying any potential risks or maintenance issues
- Monitoring CCTV systems and access control procedures
- Supporting student wellbeing by offering assistance and escalating concerns appropriately
- Completing accurate incident reports and maintaining compliance records
- Managing parcel deliveries and collections through the Parcel Tracker system
- Supporting the on-site café operation when required
- Carrying out caretaking duties to maintain a clean, safe and welcoming environment
- Assisting with winter maintenance activities, including gritting and snow clearance
- Undertaking basic maintenance and compliance checks across the accommodation site
- Building positive relationships with students from a wide range of cultures and backgrounds
What you bring:
- Valid SIA Door Supervision or Manned Guarding Licence
- Current First Aid at Work Certificate
- Minimum of 2 years' frontline security experience
- Experience working with young adults aged 17–25
- Proven track record of delivering excellent customer service
- Ability to engage positively with people from diverse backgrounds and cultures
- Experience managing challenging, sensitive or high-pressure situations
- Strong communication, problem-solving and decision-making skills
- Ability to prioritise tasks and respond effectively to changing demands
Desirable Experience:
- SIA CCTV Licence
- Student accommodation, education or university environment experience
- Experience investigating incidents and producing detailed reports
- Facilities, residence life or accommodation support experience
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland).
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Night Security Officer in Gateshead employer: Sodexo Group
At Sodexo, we pride ourselves on creating a supportive and inclusive work environment where our employees can thrive. As a Night Security Officer at Trinity Square Student Accommodation in Gateshead, you'll enjoy competitive pay, comprehensive training, and access to a wealth of employee benefits including mental health support, career development opportunities, and a flexible work schedule. Join us in making a positive impact on the student experience while working in a dynamic team that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Night Security Officer in Gateshead
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Night Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Sodexo Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Sodexo Group
Don’t forget to apply for the Night Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Sodexo Group.
We think you need these skills to ace Night Security Officer in Gateshead
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Sodexo Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Sodexo Group.
How to prepare for a job interview at Sodexo Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Sodexo Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Sodexo Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Sodexo Group.
