At a Glance
- Tasks: Serve drinks, welcome guests, and ensure a fantastic customer experience.
- Company: Join Sodexo Live!, a leader in food and facilities management.
- Benefits: Earn £14.80+ per hour, with flexible casual hours on evenings and weekends.
- Other info: Opportunities for career progression and work at various locations.
- Why this job: Be part of the excitement at Millwall Football Club on matchdays!
- Qualifications: Great communication skills and a friendly, professional attitude.
The predicted salary is between 14 - 15 £ per hour.
We’re experience makers. And food fanatics. And we’re hiring Hospitality Staff. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
We currently have an opportunity for Hospitality staff to join our amazing team at Millwall Football Club. With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
The Den - Home to Millwall football club, founded in 1885, 140 years ago as Millwall Rovers.
What you'll do:
- Handling, Preparing and Ferrying Alcoholic and Non-Alcoholic drinks
- Welcoming guests and taking orders
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
What you'll bring:
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within a hospitality, catering or bar setting
Why Sodexo?
- Hourly rate - £14.80+ dependent on role
- Casual hours - Evening and Weekends
- Opportunity to work at other Sodexo Live! sites
- Front of house roles include: Lead waiting staff, Plate waiting staff, Bartenders
Front Of House Staff - Hospitality employer: Sodexo Group
At Sodexo Live!, we pride ourselves on creating exceptional experiences and fostering a vibrant work culture that values individuality and teamwork. Located at the iconic Millwall Football Club, our Front of House Staff enjoy flexible hours, competitive pay, and unparalleled opportunities for career advancement within a world-leading food and facilities management company. Join us to be part of a dynamic team where your passion for hospitality can truly shine and make a difference on matchdays.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Staff - Hospitality
✨Tip Number 1
Get to know the venue! Familiarise yourself with Millwall Football Club and its atmosphere. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about the place and its people.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with guests, it’s crucial to demonstrate your ability to engage and connect. Try role-playing with a friend to nail down your welcoming approach and how you handle questions about food and drinks.
✨Tip Number 3
Show off your personality! We want to see the real you, so don’t hold back on showcasing your friendly and professional side during the interview. Share stories from your past experiences that highlight your customer service skills and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Sodexo Live! and ready to dive into the hospitality world with us.
We think you need these skills to ace Front Of House Staff - Hospitality
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for hospitality and how you love delighting others – it’s all about making those connections!
Tailor Your Application:Make sure to customise your application for the Front Of House Staff role. Highlight any relevant experience in hospitality or catering, and don’t forget to mention your excellent communication skills and team spirit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Sodexo Live!
How to prepare for a job interview at Sodexo Group
✨Show Your Personality
This role is all about creating experiences, so let your personality shine through! Be yourself and share your passion for hospitality. Talk about what excites you about working in a fast-paced environment like Millwall Football Club.
✨Know the Venue
Do a bit of homework on Millwall Football Club and its history. Understanding the venue will not only impress your interviewers but also show that you're genuinely interested in being part of their team. Mention any specific events or matchdays that excite you!
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to ensure a guest had a great experience. This will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Team Player Mindset
Highlight your ability to work well in a team. Share stories of how you've collaborated with others in previous roles, especially in high-pressure situations. Being proactive and resolving conflicts effectively will show that you're ready to contribute positively to the team.
