At a Glance
- Tasks: Serve guests with a smile and ensure a clean, welcoming environment.
- Company: Heritage Portfolio at the stunning Royal Botanic Garden Edinburgh.
- Benefits: Earn £12.71 per hour with flexible shifts and a vibrant team atmosphere.
- Other info: Perfect for those who love nature and enjoy working in a dynamic setting.
- Why this job: Join a passionate team and create memorable experiences for visitors.
- Qualifications: Friendly attitude, teamwork skills, and a commitment to excellent service.
The predicted salary is between 12 - 12 £ per hour.
Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals. Our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
What you’ll do:- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Ensure the highest level of service and attention to detail is given to customers.
- Welcoming guests, taking orders and serving food and beverages to guests.
- Clean and sanitize equipment and tables.
- Care about customer satisfaction and deliver the optimal client service experience.
- Help answer questions and make suggestions regarding food and beverage choices.
- Positive, friendly and professional attitude.
- Previous experience in a similar environment preferred.
- A team player with an ability to work in a busy, fast paced environment.
- Commitment & passion to deliver the highest standards of customer service.
- Excellent verbal communication and customer service skills.
- A high standard of personal presentation.
Applicants must be available to work evenings and weekends. Rate of pay £12.71 per hour.
Front of House Staff at Heritage Portfolio employer: Sodexo Group
Heritage Portfolio is an exceptional employer, offering a vibrant work culture at the stunning Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and a commitment to outstanding customer service, employees enjoy flexible shift patterns, opportunities for personal growth, and the chance to be part of a team that truly values its members as the heart and soul of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff at Heritage Portfolio
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Royal Botanic Garden Edinburgh. Familiarising yourself with the surroundings will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and positive attitude shine through. Remember, they’re looking for someone who fits into their vibrant culture, so don’t be afraid to show them the real you!
✨Tip Number 3
Prepare for situational questions! Think about times you've delivered excellent customer service or handled a busy shift. Sharing these experiences will demonstrate your ability to thrive in a fast-paced environment, which is key for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Front of House Staff at Heritage Portfolio
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to work in such a beautiful setting like the Royal Botanic Garden Edinburgh.
Tailor Your Experience:Make sure to highlight any previous experience you have in similar roles. We love seeing how your background aligns with what we do, especially if you've worked in fast-paced environments before!
Be Personable:Since we're all about creating a welcoming atmosphere, use a friendly tone in your application. Show us your personality and how you can contribute to our team spirit at Heritage Portfolio.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sodexo Group
✨Know the Venue
Before your interview, take some time to research the Royal Botanic Garden Edinburgh. Familiarise yourself with its history, the types of plants they showcase, and their commitment to local produce. This knowledge will show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
Since this role is all about outstanding customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your friendly attitude and ability to handle busy environments.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing smartly and maintaining a high standard of personal presentation. This reflects your understanding of the importance of appearance in a front-of-house role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, the types of events held at the garden, or how they source their ingredients. It shows you're engaged and eager to learn more about the position and the company.
