Front of House Assistant @ Heritage Portfolio
Front of House Assistant @ Heritage Portfolio

Front of House Assistant @ Heritage Portfolio

Part-Time 12 - 12 £ / hour (est.) No home office possible
Sodexo Group

At a Glance

  • Tasks: Welcome guests, take orders, and serve delicious food and drinks.
  • Company: Join a world-leading food and facilities management company at Edinburgh Zoo.
  • Benefits: Earn £12.71 per hour, enjoy flexible hours, and get free meals on duty.
  • Other info: Dynamic role with opportunities for career progression in a fun environment.
  • Why this job: Be part of a vibrant team creating memorable experiences for zoo visitors.
  • Qualifications: Great communication skills and a friendly attitude; hospitality experience is a plus.

The predicted salary is between 12 - 12 £ per hour.

We currently have an opportunity for a Casual Food Service Assistant to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We need outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. No two days are ever the same at our zoo!

As a Food Service Assistant, you’ll be part of a friendly, supportive team delivering exceptional service across our vibrant hospitality outlets — including restaurants, cafés, kiosks, and special event spaces. This is a fast-paced, hands-on role where you’ll play an important part in creating memorable experiences for our visitors.

What you'll do:

  • Welcoming and hosting guests with a warm, professional approach
  • Taking orders and serving food and beverages efficiently
  • Preparing barista-style drinks and other beverages
  • Operating tills and handling payments accurately
  • Setting up and closing down service areas
  • Maintaining cleanliness and food safety standards at all times
  • Supporting kitchen and front-of-house teams as required

What you'll bring:

  • Excellent verbal communication skills
  • Being friendly yet professional
  • Being a team player
  • Good attention to detail and punctuality
  • Being proactive is key
  • Experience within a hospitality, catering or bar setting not essential

Why Sodexo? We’re excited to announce our new partnership with Edinburgh Zoo, a collaboration that brings together world-class wildlife conservation mission with Heritage Portfolio’s award-winning expertise in hospitality and events.

Food Service Assistant - Edinburgh Zoo

  • £12.71 per hour
  • Flexible hours
  • Free onsite parking
  • Good public transport network to site
  • Free meal whilst on duty

Front of House Assistant @ Heritage Portfolio employer: Sodexo Group

Heritage Portfolio is an exceptional employer, offering a dynamic work environment at the iconic Edinburgh Zoo where no two days are ever the same. With a strong focus on career progression, employees benefit from flexible hours, free onsite parking, and complimentary meals during shifts, all while being part of a supportive team dedicated to delivering outstanding customer service in a vibrant hospitality setting.
Sodexo Group

Contact Detail:

Sodexo Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant @ Heritage Portfolio

✨Tip Number 1

Get to know the company! Research Heritage Portfolio and their values. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for their mission.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can showcase your friendly yet professional approach. Role-playing with a mate can help you feel more confident when it’s time to shine.

✨Tip Number 3

Dress the part! Make sure you look smart and presentable. First impressions matter, especially in a hospitality role where appearance reflects the brand.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Front of House Assistant @ Heritage Portfolio

Customer Service Skills
Verbal Communication Skills
Teamwork
Attention to Detail
Punctuality
Proactivity
Food Safety Standards
Barista Skills
Cash Handling
Hospitality Experience

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our vibrant team.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service or hospitality experience, even if it’s informal, as it shows us you understand the fast-paced environment we work in.

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the Food Service Assistant role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!

How to prepare for a job interview at Sodexo Group

✨Know the Role Inside Out

Before your interview, make sure you understand what a Food Service Assistant does at Heritage Portfolio. Familiarise yourself with their hospitality outlets and think about how your skills can contribute to creating memorable experiences for visitors.

✨Show Off Your People Skills

Since this role is all about customer service, be ready to demonstrate your excellent verbal communication skills. Think of examples where you've successfully interacted with customers or worked as part of a team, and be prepared to share those stories.

✨Be Proactive and Positive

During the interview, showcase your proactive attitude. Employers love candidates who take initiative! Share instances where you’ve gone above and beyond in previous roles, even if they’re not directly related to hospitality.

✨Dress for Success

Even though it’s a casual role, first impressions matter. Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about joining their team.

Front of House Assistant @ Heritage Portfolio
Sodexo Group

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>