At a Glance
- Tasks: Deliver top-notch service and support food operations in a vibrant corporate setting.
- Company: Join Sodexo, a leader in integrated catering and facilities services.
- Benefits: Earn £13.45 per hour with career development opportunities and employee perks.
- Other info: Flexible rota including weekends, with a chance to grow your career.
- Why this job: Be part of a dynamic team that values high standards and customer satisfaction.
- Qualifications: Customer-focused attitude and a passion for delivering excellent service.
The predicted salary is between 28000 - 28000 € per year.
Full time 40 hours per week 5 out of 7 days per week (rota basis, including weekends) £13.45 per hour Opportunities for career development Plus our Sodexo employee benefits package.
Delivering high-quality service in a professional corporate environment. This site operates within a high-profile, quality-driven setting, where strong standards of service, compliance, and operational excellence are essential to supporting employees, visitors, and stakeholders. Sodexo delivers integrated catering and facilities services on site.
We are seeking a professional and customer-focused Front of House Assistant to support the delivery of high-quality food service operations and ensure an excellent customer experience across all catering areas.
The RoleThe Front of House Assistant will play a key role in delivering a consistent, high-standard catering service. This includes supporting the preparation, presentation, and service of food and beverages, while maintaining a clean, safe, and compliant environment in line with company and client expectations.
Key Responsibilities- Deliver a professional and efficient front of house service, ensuring a high standard of customer care at all times.
- Support the preparation, presentation, and service of food and beverages in line with Sodexo standards.
- Serve customers during service periods, including operating tills and handling transactions accurately.
- Maintain cleanliness and hygiene across all front of house areas, including counters, dining spaces, and equipment in line with cleaning schedules.
- Ensure food is displayed and served in a clean, safe, and compliant manner.
- Monitor and replenish stock levels across service areas to meet operational demand.
- Assist with deliveries, including checking goods and recording temperatures in line with food safety requirements.
- Record and report customer feedback, incidents, or any irregularities to management promptly.
- Support special events and functions as required, and provide cover across different service areas when needed.
- Comply with all company and statutory regulations, including health.
Front Of House Assistant employer: Sodexo Group
Sodexo is an exceptional employer, offering a dynamic work environment at the prestigious Cambridge Biomedical Campus. With a strong focus on employee development and a comprehensive benefits package, we foster a culture of excellence and professionalism, ensuring that our Front of House Assistants thrive in their roles while delivering outstanding service to our clients and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering or hospitality industry. A personal recommendation can go a long way in landing that Front of House Assistant role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering high-quality service, consider role-playing common scenarios with a friend. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front of house position. Make sure you look professional and polished when you show up for interviews or networking events.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team at Sodexo!
We think you need these skills to ace Front Of House Assistant
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to ensure a great experience for customers, as this is key for the Front of House Assistant role.
Be Professional and Polished:Since this role is in a corporate environment, it’s important that your application reflects professionalism. Use clear language, check your spelling and grammar, and keep the tone friendly yet formal. We’re looking for someone who can represent us well!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your skills align with them. This shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Sodexo Group
✨Know Your Role
Make sure you understand the key responsibilities of a Front of House Assistant. Familiarise yourself with the importance of delivering high-quality service and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role. Be ready to discuss how you handle difficult customers or busy service periods.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, it's important to highlight your ability to collaborate effectively. Share stories that illustrate your teamwork skills and how you support colleagues during busy times. This will show that you can contribute positively to the workplace culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, opportunities for career development, or how the team ensures compliance with health and safety regulations. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
