Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage facilities operations, ensuring excellence and compliance.
- Company: Join Sodexo, a company that values your contributions and growth.
- Benefits: Enjoy competitive salary, wellbeing support, and career development opportunities.
- Why this job: Make a real impact while leading a dynamic team in a supportive environment.
- Qualifications: Experience in managing teams and financial oversight is essential.
- Other info: Be part of a company that prioritises your wellbeing and professional growth.
The predicted salary is between 44000 - 66000 ÂŁ per year.
Location: London
Salary: Up to ÂŁ55,000 plus bonus
Hours: Monday to Friday
Role Purpose
The General Services Manager leads the delivery of IFM services at site level, ensuring operational excellence, contract compliance, and strong client relationships. The role oversees daily service delivery, drives business performance, manages financial outcomes, and leads a multi-disciplinary team to consistently high standards.
Key Responsibilities
- Operational Delivery
- Oversee day‑to‑day service delivery across the site in line with contractual expectations.
- Act as the main escalation point for operational issues, ensuring timely resolution.
- Maintain site governance, ensuring KPIs, documentation, and reporting are accurate and consistent.
- Ensure all operations comply with statutory, safety, and contractual requirements.
- Drive continuous improvement, process standardisation, and best practice adoption.
- Client & Stakeholder Management
- Build strong working relationships with MSD stakeholders, acting as a trusted site‑level contact.
- Ensure effective communication, proactive issue management, and delivery of value‑added solutions.
- Represent Sodexo collaboratively and reinforce professional behaviours across the site team.
- People Leadership
- Lead, develop, and motivate a high‑performing team with a focus on engagement and performance.
- Provide mentoring, support, and performance management for direct and indirect reports.
- Ensure teams understand goals, KPIs, and standards, and that resources are aligned to business needs.
- Financial Management
- Manage site P&L, ensuring budgets, forecasts, and financial targets are met.
- Conduct regular financial reviews and implement action plans to address variances.
- Control operating costs and identify opportunities for savings and efficiency.
- Compliance & Improvement
- Ensure full compliance with QSHE and all regulatory requirements.
- Lead root cause analyses and ensure timely CAPA completion.
- Support audits and maintain all required documentation and change control records.
- Introduce innovations, efficiencies, and service enhancements.
Key Outputs
- Safe, compliant, and consistent service delivery meeting agreed standards.
- Achieved KPIs, financial targets, and cost efficiencies.
Person Specification
Essential
- Experience managing multi‑disciplinary teams and site operations.
- Proven P&L management and strong financial understanding.
- Excellent communication, negotiation, and relationship‑building skills.
- Ability to interpret complex commercial and operational information.
- Strong leadership with a track record of driving performance and change.
- High standards of safety, compliance, and operational discipline.
- Self‑motivated, organised, and capable of managing multiple priorities.
- Good level of English for global stakeholder interactions.
Desirable
- Qualifications in Facilities Management, Engineering, Technical, or Business fields.
- Experience in pharmaceutical or blue‑chip environments.
- Experience in Hard and Soft FM services.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
Ready to be part of something greater? Feed our customers and we’ll fuel your career.
Facilities Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate; you’re someone who genuinely cares about making a difference in their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience managing multi-disciplinary teams and financial outcomes makes you the perfect fit for the role. Keep it concise and impactful – you want to leave a lasting impression without rambling on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to see what you bring to the table!
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Manager role. Highlight your experience in managing multi-disciplinary teams and financial management, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities management and how your background aligns with our values at Sodexo. Keep it engaging and personal.
Showcase Your Leadership Skills: We want to see how you lead and motivate teams. Share specific examples of how you've driven performance and managed operational challenges in your previous roles. This will help us understand your leadership style.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sodexo Group
✨Know Your Numbers
As a Facilities Manager, you'll need to demonstrate your financial acumen. Brush up on your P&L management skills and be ready to discuss how you've managed budgets in the past. Prepare specific examples of how you’ve achieved financial targets or identified cost-saving opportunities.
✨Showcase Your Leadership Style
This role requires strong people leadership. Think about your approach to managing multi-disciplinary teams. Be prepared to share stories that highlight your ability to motivate and develop team members, as well as how you handle performance management and engagement.
✨Understand Compliance Inside Out
Compliance is key in this role. Familiarise yourself with QSHE regulations and be ready to discuss how you've ensured compliance in previous positions. Bring examples of how you've led audits or implemented changes to improve safety and operational discipline.
✨Build Rapport with Stakeholders
Strong client and stakeholder management skills are essential. Think about how you’ve built relationships in the past and be ready to discuss your communication strategies. Highlight any proactive issue management experiences where you’ve delivered value-added solutions.
