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- Tasks: Lead and deliver top-notch facilities management across multiple university campuses.
- Company: Join Sodexo, a company that values great workplaces and people-first culture.
- Benefits: Competitive salary, excellent benefits, and career growth opportunities.
- Why this job: Make a real impact on workplace experience in a prestigious environment.
- Qualifications: Experience in facilities management and strong leadership skills required.
- Other info: Enjoy a supportive, inclusive workplace with perks like mental health support and discounts.
The predicted salary is between 42000 - 51000 ÂŁ per year.
Location: University of Greenwich, Avery Hill Campus, SE9 2UG
Days/Shift Pattern: Working Hours: Monday to Friday Total Hours Per Week: 40
Salary: ÂŁ49,500pa - ÂŁ51,000pa + excellent bonus and benefits package
At Sodexo, we believe that great workplaces inspire great outcomes. We’re now seeking an experienced Facilities and Workplace Experience Manager to help lead and deliver best-in-class Integrated Facilities Management (IFM) across the University of Greenwich’s diverse and prestigious estate. This is a standout opportunity to work across multiple campuses, including historic listed buildings within a World Heritage setting, where service excellence, innovation and a people‑first culture are central to everything we do.
About the Role
Reporting to the Head of Facilities Management & Workplace Experience, you’ll play a pivotal role in driving IFM operational excellence, ensuring our hard and soft FM services consistently exceed contractual, statutory and customer expectations. You’ll work closely with Sodexo’s leadership teams, the client and key stakeholders to deliver robust governance, high‑quality reporting, continuous improvement and an exceptional workplace experience for staff, students and visitors.
- Leading the delivery of hard and soft FM services across a complex university estate
- Supporting the development and execution of FM and workplace experience strategies
- Ensuring full statutory and non‑statutory compliance across all campuses
- Driving consistent processes, performance standards and best practice across operations
- Managing KPIs, SLAs, PPMs and reactive works to minimise failures and financial risk
- Providing accurate, insightful reporting to support data‑led decision making
- Managing campus budgets and financial processes including POs, task orders and receipting
- Overseeing grounds maintenance services and fleet compliance
- Supporting innovation, continuous improvement and smarter ways of working
- Playing a key role in out‑of‑hours and emergency response when required
- Championing Sodexo’s people‑first culture, CSR commitments and safety‑first mindset
What We’re Looking For
- Proven experience in a senior Facilities or IFM management role
- Extensive experience leading both hard and soft FM services within a large, complex contract
- Strong leadership capability with the ability to drive performance across multiple workstreams
- Demonstrable success delivering exceptional workplace experience
- Strong commercial awareness with experience supporting account growth and value creation
- Confident stakeholder management, with excellent influencing and negotiation skills
- Analytical, data‑led approach with experience using CMMS and performance reporting tools
- Excellent IT skills including MS Excel, PowerPoint and Office suite
- Flexible, resilient and solutions‑focused approach in a demanding environment
What We Offer
At Sodexo, this is more than just a job—it’s your chance to be part of something greater. We celebrate individuality, encourage purpose‑driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us:
- A competitive salary & excellent benefits package.
- Opportunities for career growth and development.
- A diverse, supportive, and inclusive workplace.
- A chance to make a tangible impact on client satisfaction, sustainability, operational excellence.
Additional Perks & Benefits
- Unlimited access to an online mental health and wellbeing support platform.
- An Employee Assistance Programme for legal, financial, and personal support.
- 24/7 access to a virtual GP service.
- Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
- Membership in the Mercer Aspire Pension Plan to help you save for your future.
- Learning and development opportunities to enhance your career growth.
- A Bike to Work Scheme, supporting both your fitness and the environment.
Ready to Be Part of Something Greater? If you’re looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.
Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
Facilities and Workplace Experience Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Workplace Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who work at or with Sodexo. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the University of Greenwich and its campuses. Understand their unique challenges and think about how your experience can help enhance their workplace experience.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to discuss specific examples of how you've driven performance and improved workplace experiences in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Sodexo team.
We think you need these skills to ace Facilities and Workplace Experience Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities and Workplace Experience Manager role. Highlight your relevant experience in both hard and soft FM services, and show us how you can drive performance across multiple workstreams.
Showcase Your Leadership Skills: We want to see your strong leadership capabilities! Share examples of how you've successfully managed teams and delivered exceptional workplace experiences in previous roles. This will help us understand your approach to driving performance.
Be Data-Driven: Since this role involves a lot of analytical work, make sure to mention your experience with data-led decision making. Talk about any tools you've used, like CMMS or performance reporting tools, to support your claims.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sodexo Group
✨Know Your Stuff
Before the interview, dive deep into the role of Facilities and Workplace Experience Manager. Familiarise yourself with Integrated Facilities Management (IFM) principles and be ready to discuss how you can drive operational excellence across multiple campuses.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you've successfully managed hard and soft FM services, and be ready to explain how you drove performance and improved workplace experiences.
✨Be Data-Driven
Since the role involves managing KPIs and using performance reporting tools, come prepared with insights on how you've used data to make informed decisions in previous roles. This will demonstrate your analytical approach and commercial awareness.
✨Engage with Stakeholders
Think about your experience in stakeholder management. Be ready to discuss how you've influenced and negotiated with various parties to achieve successful outcomes. This is key for building relationships at Sodexo and ensuring service excellence.
