At a Glance
- Tasks: Serve guests with a smile and ensure a clean, safe environment.
- Company: Heritage Portfolio at the stunning Royal Botanic Garden Edinburgh.
- Benefits: Competitive pay of £12.71 per hour and flexible shifts.
- Other info: Perfect for those who love events and working in iconic venues.
- Why this job: Join a passionate team and create memorable experiences in a beautiful setting.
- Qualifications: Friendly attitude, teamwork skills, and a commitment to excellent customer service.
The predicted salary is between 12 - 13 £ per hour.
Heritage Portfolio are looking for enthusiastic Event Staff to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanic Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals. Our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
What you’ll do:- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
- Ensure the highest level of service and attention to detail is given to customers.
- Welcoming guests, taking orders and serving food and beverages to guests.
- Clean and sanitize equipment and tables.
- Care about customer satisfaction and deliver the optimal client service experience.
- Help answer questions and make suggestions regarding food and beverage choices.
- Positive, friendly and professional attitude.
- Previous experience in a similar environment preferred.
- A team player with an ability to work in a busy, fast paced environment.
- Commitment & passion to deliver the highest standards of customer service.
- Excellent verbal communication and customer service skills.
- A high standard of personal presentation.
- Experience in working on events in iconic venues.
Applicants must be available to work evenings and weekends. Rate of pay £12.71 per hour.
Event Staff at Heritage Portfolio employer: Sodexo Group
Heritage Portfolio is an exceptional employer, offering a vibrant work culture at the stunning Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and outstanding customer service, employees enjoy flexible shift patterns, opportunities for personal growth, and the chance to be part of a team that truly values their contributions in a beautiful and inspiring setting.
StudySmarter Expert Advice🤫
We think this is how you could land Event Staff at Heritage Portfolio
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Royal Botanic Garden Edinburgh and its unique offerings. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the place.
✨Tip Number 2
Network like a pro! Attend events at the garden or similar venues to meet people in the industry. Don’t be shy – introduce yourself and express your interest in working with them. You never know who might have a lead on a job!
✨Tip Number 3
Show off your customer service skills! When you get the chance to chat with hiring managers, share specific examples of how you've gone above and beyond for customers in the past. It’s all about demonstrating that you’re the heart and soul they’re looking for.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like Event Staff. Plus, it shows you’re serious about joining the team at Heritage Portfolio. Don’t miss out on this opportunity!
We think you need these skills to ace Event Staff at Heritage Portfolio
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for event work shine through! We want to see that you're excited about joining our team at the Royal Botanic Garden Edinburgh and that you genuinely care about providing top-notch service to our guests.
Tailor Your Experience:Make sure to highlight any previous experience in similar roles. We love seeing how your background aligns with what we do, so don’t be shy about sharing specific examples of your customer service skills or event experience!
Keep It Friendly and Professional:Your application should reflect the positive and professional attitude we’re looking for. Use a friendly tone and make sure your communication is clear and engaging – it’s all part of showing us you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Sodexo Group
✨Know Your Venue
Before the interview, take some time to research the Royal Botanic Garden Edinburgh. Familiarise yourself with its history, the types of events held there, and the overall atmosphere. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to stay calm under pressure and how you handle difficult situations with a positive attitude.
✨Dress to Impress
Make sure to present yourself well during the interview. A smart, professional appearance reflects your commitment to high standards, which is crucial for a role in event staff. Think about how you would dress for an actual event at the venue.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewers about the team culture, the types of events you might be working on, or how they ensure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
