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For Companies At a Glance
- Tasks: Lead a team to ensure a clean and safe environment in a healthcare setting.
- Company: Sodexo is dedicated to enhancing quality of life through integrated services worldwide.
- Benefits: Enjoy competitive pay, health benefits, 401(k) matching, paid time off, and career growth opportunities.
- Why this job: Make a real impact on patient satisfaction while working in a diverse and inclusive culture.
- Qualifications: Requires a Bachelor's degree and 3-5 years of management experience in custodial services.
- Other info: Join a company that values your ideas and promotes equal employment opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
Sodexo is seeking aEnvironmental Services Operations Manager 2forMarin Health Medical Center
located in Greenbrae, CA. Marin Health Medical Center is a 327-bed independent hospital with deep roots in the community. Marin Health has been meeting the healthcare needs of the North Bay since first opening their doors as Marin General Hospital in 1952.
What You\’ll Do
The successful candidate will:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate\’s education level or years of relevant experience. Salary offers are based on a candidate\’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- experience leading and managing a team and is a leader in service and the technical execution of a healthcare housekeeping system;
- experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- experience effectively managing projects within agreed upon timelines;
- a results and safety driven mindset;
- in-depth knowledge of housekeeping systems and procedures;
- experience with vendor and contract management, as well as union and contract negotiations;
- experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 3-5 years previous custodial / housekeeping or similar management experience in a hospital;
- strong financial acumen and budget management experience;
- can multi-task and set priorities;
- proficiency with computers and other technology;
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement – Bachelor’s Degree or equivalent experienceMinimum Management Experience – 3 yearsMinimum Functional Experience – 3 years of work experience in Housekeeping, Environmental or Custodial Services
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Environmental Services / Custodial Operations Manager 3 employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Services / Custodial Operations Manager 3
✨Tip Number 1
Familiarise yourself with the specific standards and regulations related to healthcare housekeeping, such as HCAHPS and Joint Commission standards. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high-quality service.
✨Tip Number 2
Network with professionals in the healthcare industry, especially those involved in environmental services. Attend relevant conferences or workshops to meet potential colleagues and learn about best practices in custodial operations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved patient satisfaction and compliance in previous roles.
✨Tip Number 4
Research Marin Health Medical Center and understand their values and community involvement. Tailoring your approach to align with their mission can set you apart from other candidates and show that you're genuinely interested in the role.
We think you need these skills to ace Environmental Services / Custodial Operations Manager 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in custodial or housekeeping management, particularly in a healthcare setting. Emphasise your leadership skills and any specific achievements related to patient satisfaction and compliance with health standards.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Discuss your experience with managing teams, driving customer satisfaction, and your knowledge of housekeeping systems. Show how your values align with Sodexo's commitment to diversity and inclusion.
Highlight Relevant Experience: In your application, clearly outline your previous roles in custodial services, focusing on your management experience and any projects you've led that improved service delivery or compliance with health regulations.
Showcase Your Skills: Include specific examples of your financial acumen, project management abilities, and proficiency with technology. Mention any experience you have with vendor management and contract negotiations, as these are crucial for the role.
How to prepare for a job interview at Sodexo Group
✨Showcase Your Leadership Skills
As a candidate for the Environmental Services Operations Manager position, it's crucial to demonstrate your leadership abilities. Be prepared to share specific examples of how you've successfully led teams in a healthcare environment, focusing on driving customer satisfaction and compliance with standards.
✨Understand the Importance of Safety
Given the role's emphasis on providing a clean and safe environment, make sure you can articulate your understanding of safety protocols and infection control measures. Discuss any relevant experience you have in managing these aspects within a healthcare setting.
✨Prepare for Data-Driven Discussions
The ability to analyse data and communicate findings is key for this role. Brush up on your experience with data analysis related to patient satisfaction and operational efficiency, and be ready to discuss how you've used data to drive improvements in previous positions.
✨Emphasise Your Financial Acumen
Since budget management is part of the job, be prepared to discuss your experience with financial oversight. Highlight any relevant experience you have in managing budgets, vendor contracts, or negotiations, as this will show your capability to handle the financial aspects of the role.