At a Glance
- Tasks: Lead a cleaning team to maintain a safe and hygienic environment.
- Company: Sodexo is a global leader in services that enhance quality of life.
- Benefits: Enjoy flexible working, mental health resources, and discounts on high street brands.
- Why this job: Make a real difference every day while thriving in a supportive team culture.
- Qualifications: Experience in a supervisory role with strong communication and people management skills.
- Other info: Join a diverse and inclusive workplace committed to personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Domestic Team Leader – Queens Hospital, RM7 0AG
Hours: 27 hours per week
Pay: £15.22 per hour
Contract: 6-month fixed-term contract
Shifts: Rotating – 3 nights per week
Are you a motivated and experienced leader who takes pride in maintaining the highest standards of cleanliness, safety, and service? Join Sodexo’s Domestic Services Team at Queens Hospital as a Domestic Team Leader, where you’ll help deliver a clean, safe, and caring environment for patients, staff, and visitors.
About the Role
As a Domestic Team Leader, you’ll assist in managing a high-quality, cost-effective, and proactive cleaning service that meets the needs of the hospital and aligns with both Sodexo and NHS Trust standards. You’ll lead a team of Domestic Assistants, ensuring consistent delivery of outstanding cleaning performance, staff engagement, and compliance with infection control and health & safety policies.
Key responsibilities include:
- Supervising and supporting the domestic cleaning team to deliver excellent standards across wards and departments.
- Monitoring cleaning performance and hygiene standards, ensuring full compliance with national and Trust requirements.
- Preparing staff rotas, allocating work, and prioritising urgent cleaning requests.
- Conducting regular audits, inspections, and quality control checks, taking action where needed.
- Managing stock, equipment, and consumables efficiently within budget.
- Providing training, coaching, and ongoing support to ensure team members are confident and competent in their roles.
- Managing sickness, absence, and performance reviews for your team.
- Ensuring adherence to health, safety, fire, and infection prevention policies at all times.
- Maintaining accurate records, timesheets, and other documentation.
- Leading by example with professionalism, empathy, and a commitment to continuous improvement.
About You
We’re looking for a confident, organised individual with strong leadership skills and a passion for maintaining a clean and safe healthcare environment.
Essential skills and experience:
Experience, ideally in a hospital or healthcare setting.
Good standard of literacy and numeracy.
Knowledge of infection prevention, COSHH, and Health & Safety procedures.
Strong interpersonal, communication, and customer service skills.
Excellent time management and organisational abilities.
Ability to train, motivate, and develop team members.
Financial awareness and understanding of managing costs and resources.
Flexibility to work rotating night shifts and adapt to changing priorities.
Desirable:
- Manual Handling training.
- Experience in delivering staff training using company guidelines.
- Understanding of NHS cleaning policies and standards.
- NVQ or equivalent qualification in Cleaning or Team Leadership.
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications — so don’t wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
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Domestic Team Leader employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Team Leader
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the cleaning industry, such as COSHH. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high hygiene standards.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them.
✨Tip Number 3
Network with current or former employees of Sodexo to gain insights into the company culture and expectations for the Domestic Team Leader role. This can provide you with valuable information that can set you apart during the selection process.
✨Tip Number 4
Prepare to discuss your approach to training and developing staff. Highlight any previous experience you have in onboarding new team members and how you ensure they adhere to hygiene and safety protocols.
We think you need these skills to ace Domestic Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience, particularly in cleaning or facilities management. Use specific examples to demonstrate your leadership skills and commitment to health and safety.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for maintaining high hygiene standards and your ability to lead a team. Mention how your values align with Sodexo's mission to create a better everyday life for everyone.
Highlight Relevant Skills: In your application, emphasise your excellent communication and people management skills. Provide examples of how you've motivated teams in the past and maintained a safe working environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a role focused on cleanliness and safety.
How to prepare for a job interview at Sodexo Group
✨Show Your Leadership Skills
As a Domestic Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and people management skills.
✨Emphasise Health and Safety Knowledge
Given the importance of hygiene and safety in this role, make sure to discuss your understanding of health and safety procedures, including COSHH regulations. Show that you are committed to maintaining a safe working environment for all.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to handle conflicts within your team or ensure high standards of cleanliness under pressure, and be ready to explain your approach.
✨Express Your Passion for the Role
Sodexo values individuals who are passionate about making a difference. Convey your enthusiasm for the role and how it aligns with your personal values. Share why you believe creating a clean and safe environment is crucial for the well-being of patients and staff.