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- Tasks: Lead and manage kitchen and service teams to deliver top-notch service.
- Company: Sodexo is a global leader in services that enhance Quality of Life.
- Benefits: Enjoy competitive salary, mental health support, and a bike-to-work scheme.
- Why this job: Join a supportive team where your impact matters and growth is encouraged.
- Qualifications: Experience in managing teams, strong financial skills, and relevant health & safety qualifications required.
- Other info: Work Monday to Friday, 40 hours per week, with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Services Manager to join our team.
About the Role
- Ensure adherence to Sodexo’s standards, procedures, and statutory regulations, including health and safety, hygiene, and quality management systems.
- Manage costs within budget, maintain accurate accountancy procedures, procure from approved suppliers, and minimize inventory wastage and leakage.
- Recruit, train, and motivate staff, fostering a positive workplace culture, maintaining training records, and ensuring team readiness to deliver excellent service.
- Monitor service quality against SLAs and KPIs, address feedback and audits with actionable plans, and support the implementation of Sodexo initiatives and processes.
- Conduct regular team briefings, attend internal and client meetings, manage schedules and rotas, and actively participate in training and district meetings.
What We’re Looking For
- Proven experience in managing and leading both kitchen and service teams to deliver excellence.
- Deep understanding of catering trends, with the ability to incorporate innovative ideas into food and service offerings.
- Strong financial acumen, including expertise in budgeting and cost control to meet financial objectives.
- Demonstrated ability to maintain high standards of customer service and operate within compliance and safety guidelines.
- Relevant craft, health & safety qualifications, coupled with strong communication and negotiation abilities to foster collaboration.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- The chance to make a difference in client satisfaction, sustainability, or operational excellence.
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater?
Apply today and start your journey with Sodexo!
Package Description
Deputy General Services Manager
- Monday – Friday
- 40 hours per week
- Competitive Salary with Excellent Benefits
About the Company
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
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Deputy General Services Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Services Manager
✨Tip Number 1
Familiarize yourself with Sodexo's core values and mission. Understanding what drives the company will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Highlight your experience in managing kitchen and service teams by preparing specific examples of how you've led teams to success. Be ready to discuss innovative ideas you've implemented in previous roles that align with current catering trends.
✨Tip Number 3
Brush up on your financial acumen, especially in budgeting and cost control. Be prepared to discuss how you've managed costs effectively in past positions and how you can apply those skills at Sodexo.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards of customer service. Think of examples where you've successfully addressed feedback or audits, showcasing your ability to implement actionable plans.
We think you need these skills to ace Deputy General Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Deputy General Services Manager position at Sodexo. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in managing kitchen and service teams. Provide specific examples of how you've delivered excellence in previous roles, particularly in relation to catering trends and customer service.
Demonstrate Financial Acumen: Showcase your expertise in budgeting and cost control. Include any relevant achievements that demonstrate your ability to manage costs effectively while maintaining high standards of service.
Express Your Commitment to Inclusion: Sodexo values diversity and inclusion. In your application, mention any experiences or initiatives that reflect your commitment to fostering a positive workplace culture and supporting diverse teams.
How to prepare for a job interview at Sodexo Group
✨Showcase Your Leadership Skills
As a Deputy General Services Manager, you'll need to demonstrate your ability to lead kitchen and service teams effectively. Prepare examples from your past experiences where you successfully managed teams, resolved conflicts, or motivated staff to achieve high standards.
✨Understand Catering Trends
Familiarize yourself with current catering trends and be ready to discuss how you can incorporate innovative ideas into food and service offerings. This shows that you are proactive and can bring fresh perspectives to the role.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budgeting and cost control. Highlight specific instances where you successfully managed costs within budget while maintaining quality service, as this is crucial for meeting financial objectives.
✨Emphasize Compliance and Safety Knowledge
Since adherence to health and safety regulations is vital, be ready to talk about your relevant qualifications and experiences. Discuss how you've maintained compliance in previous roles and how you plan to uphold these standards at Sodexo.
