At a Glance
- Tasks: Support safe and efficient operations in a busy custodial environment.
- Company: HMP Forest Bank, committed to professionalism and personal development.
- Benefits: Gain valuable experience in administration while contributing to a meaningful cause.
- Other info: Opportunities for personal growth and a commitment to inclusivity.
- Why this job: Be part of a supportive team making a real difference in custodial operations.
- Qualifications: Strong admin skills, IT proficiency, and attention to detail required.
The predicted salary is between 24000 - 28000 £ per year.
Location: HMP Forest Bank
Support safe, secure and efficient custodial operations. We are seeking a reliable and detail‑focused Custody Administrator Assistant to join the Custody Administration Team at HMP Forest Bank. This role plays a key part in supporting the day‑to‑day running of the prison by delivering high‑quality administrative services to custodial and operational teams. Working as part of a busy, multi‑tasked environment, you will help ensure resident records are accurately maintained, securely stored, and managed in line with information governance requirements.
Key responsibilities
- Providing general administrative support, including preparation and maintenance of files
- Managing filing systems, archiving, retention and secure destruction of resident records
- Handling telephone, face‑to‑face and written enquiries professionally
- Managing incoming post and correspondence with internal and external stakeholders
- Supporting the wider administration team with ad‑hoc duties as required
About you
You will have strong administrative experience, sound IT skills (particularly Microsoft Word and Excel), and a good eye for detail. Organised and calm under pressure, you’ll communicate effectively, handle sensitive information with discretion, and demonstrate a commitment to accuracy, professionalism and personal development. If you enjoy working as part of a supportive team and want to contribute to the smooth and secure running of a custodial environment, we’d be keen to hear from you.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Custody Administration Assistant employer: Sodexo Group
At HMP Forest Bank, we pride ourselves on being an excellent employer that values teamwork, professionalism, and personal development. Our supportive work culture fosters growth opportunities for all staff, ensuring that you can thrive in your role as a Custody Administration Assistant while contributing to the safe and efficient operations of the prison. With a commitment to inclusivity and a focus on employee well-being, we offer a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at HMP Forest Bank or similar places. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match the job description and be ready to share examples of your experience with filing systems and handling sensitive information.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you’re excited about the role and how you can contribute to the smooth running of their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Custody Administration Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative experience and IT skills, especially with Microsoft Word and Excel. We want to see how your background aligns with the key responsibilities of the Custody Administrator Assistant role.
Showcase Your Attention to Detail:In your application, emphasise your ability to manage sensitive information and maintain accurate records. We’re looking for someone who can handle tasks with precision, so give us examples of how you've done this in the past.
Communicate Clearly:When writing your cover letter, keep it professional yet approachable. We appreciate clear communication, so make sure you express your enthusiasm for the role and how you can contribute to our team at HMP Forest Bank.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Sodexo Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Custody Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing filing systems and handling sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experience where you've successfully managed records or handled sensitive information. Be ready to discuss how you ensure accuracy in your work, as this will highlight your suitability for the position.
✨Practice Professional Communication
As you'll be dealing with various stakeholders, practice how you communicate both verbally and in writing. Think about how you would handle enquiries or correspondence in a professional manner. You might even want to role-play some scenarios with a friend to build your confidence.
✨Demonstrate Your Team Spirit
This role is all about supporting a team, so be prepared to talk about your experiences working collaboratively. Share specific examples of how you've contributed to a team environment and how you handle ad-hoc duties. This will show that you're not just a lone wolf but someone who thrives in a supportive setting.
