Conferencing and Programming Planner (Admin & Operations)

Conferencing and Programming Planner (Admin & Operations)

Full-Time 30870 - 32000 £ / year (est.) No working from home possible
Sodexo Group

At a Glance

  • Tasks: Plan and coordinate exciting events, ensuring a seamless experience for clients and guests.
  • Company: Join a dynamic team at Fulham Pier, known for its collaborative and supportive culture.
  • Benefits: Enjoy competitive salary, mental health support, discounts, and flexible work environment.
  • Other info: Opportunities for growth, training, and community volunteering available.
  • Why this job: Be part of memorable events and make a real impact in the conferencing industry.
  • Qualifications: Experience in events or hospitality, strong organisational skills, and excellent communication.

The predicted salary is between 30870 - 32000 £ per year.

Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH

£30,870-£32,000 Salary + Bonus

40 Hours / 5 Days Over 7

We are looking for a Conferencing & Programming Planner to join our team at Fulham Pier, Craven Cottage. In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests. This is a varied position combining administrative responsibilities with operational event delivery, where you will play a key part in ensuring events run smoothly from initial planning through to execution.

What You'll Do

  • Coordinate and maintain event schedules and conferencing programmes
  • Support the planning and delivery of event timelines and programming calendars
  • Liaise with clients, internal teams, and stakeholders to confirm event requirements
  • Prepare and distribute event documentation, run sheets, and briefings
  • Manage bookings and maintain accurate records within event systems
  • Provide on-site operational support, including event setup and coordination
  • Support ticket scanning and registration processes where required
  • Act as a point of contact during events for clients, delegates, and attendees
  • Monitor event delivery and resolve issues to ensure a seamless experience
  • Contribute to continuous improvement of event processes and customer experience

What You Bring

Experience

  • Experience in an events, conferencing, hospitality, or administrative environment
  • Experience managing multiple priorities and deadlines
  • Experience working with clients or stakeholders
  • Familiarity with booking, scheduling, or ticketing systems

Skills & Knowledge

  • Strong organisational and planning skills
  • Excellent communication skills, both written and verbal
  • High level of attention to detail and accuracy
  • Good IT skills, including Microsoft Office
  • Ability to problem-solve and respond quickly in a fast-paced environment

Desirable

  • Experience supporting live events, conferences, or exhibitions
  • Experience with event programming or speaker coordination
  • Experience in a customer-facing operational role

What we offer

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment
  • Competitive compensation
  • Full training and full protective uniform supplied.

EEO Statement

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Sodexo Group

Contact Details:

Sodexo Group Recruitment Team

We think you need these skills to ace Conferencing and Programming Planner (Admin & Operations)

Event Coordination
Scheduling
Client Liaison
Documentation Preparation
On-site Event Support
Problem-Solving
Organisational Skills