At a Glance
- Tasks: Plan and coordinate exciting events, ensuring a seamless experience for clients and guests.
- Company: Join a dynamic team at Fulham Pier, known for its collaborative and supportive culture.
- Benefits: Enjoy competitive salary, mental health support, discounts, and flexible work environment.
- Other info: Opportunities for growth, training, and community volunteering available.
- Why this job: Be part of memorable events and make a real impact in the conferencing industry.
- Qualifications: Experience in events or hospitality, strong organisational skills, and excellent communication.
The predicted salary is between 30870 - 32000 £ per year.
Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH
£30,870-£32,000 Salary + Bonus
40 Hours / 5 Days Over 7
We are looking for a Conferencing & Programming Planner to join our team at Fulham Pier, Craven Cottage. In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests. This is a varied position combining administrative responsibilities with operational event delivery, where you will play a key part in ensuring events run smoothly from initial planning through to execution.
What You'll Do
- Coordinate and maintain event schedules and conferencing programmes
- Support the planning and delivery of event timelines and programming calendars
- Liaise with clients, internal teams, and stakeholders to confirm event requirements
- Prepare and distribute event documentation, run sheets, and briefings
- Manage bookings and maintain accurate records within event systems
- Provide on-site operational support, including event setup and coordination
- Support ticket scanning and registration processes where required
- Act as a point of contact during events for clients, delegates, and attendees
- Monitor event delivery and resolve issues to ensure a seamless experience
- Contribute to continuous improvement of event processes and customer experience
What You Bring
Experience
- Experience in an events, conferencing, hospitality, or administrative environment
- Experience managing multiple priorities and deadlines
- Experience working with clients or stakeholders
- Familiarity with booking, scheduling, or ticketing systems
Skills & Knowledge
- Strong organisational and planning skills
- Excellent communication skills, both written and verbal
- High level of attention to detail and accuracy
- Good IT skills, including Microsoft Office
- Ability to problem-solve and respond quickly in a fast-paced environment
Desirable
- Experience supporting live events, conferences, or exhibitions
- Experience with event programming or speaker coordination
- Experience in a customer-facing operational role
What we offer
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
EEO Statement
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.