At a Glance
- Tasks: Serve delicious food and craft amazing coffee in a stunning botanical garden.
- Company: Heritage Portfolio, located at the beautiful Royal Botanic Garden Edinburgh.
- Benefits: Earn £12.71 per hour with flexible shifts and a vibrant work environment.
- Other info: Perfect for those who enjoy working evenings and weekends in a unique setting.
- Why this job: Join a passionate team and create memorable experiences for visitors every day.
- Qualifications: Experience in food service and a love for customer interaction.
The predicted salary is between 12 - 13 £ per hour.
Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!
Working flexible shift patterns evening and weekends are a must! We are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
What you’ll do:
- You will support daily food service operations including counter service, and barista coffee making, while delivering a consistently high standard of customer care.
- Provide excellent customer service through the preparation, presentation, and service of food and beverages.
- Maintain high standards of personal presentation and professionalism.
- Support the setup and presentation of food service areas & maintain cleanliness.
- Assist with replenishing food, beverages, and equipment during service.
- Assist with stock control, minimising waste, and supporting sales.
- Handle food carefully, including awareness of special dietary requirements and allergies.
- Report customer feedback, complaints, incidents, or hazards promptly.
What you’ll bring:
- Experience in food service, catering, hospitality, or a similar frontline role.
- Previous food handling experience.
- Strong customer service and communication skills.
- Ability to work effectively as part of a team.
- Professional appearance and high standards of personal hygiene.
- Good understanding of health and safety practices.
Applicants must be available to work evening and weekends. £12.71 per hour.
Barista @ Heritage Portfolio employer: Sodexo Group
Heritage Portfolio is an exceptional employer, offering a vibrant work culture set within the stunning Royal Botanic Garden Edinburgh. With a focus on fresh, locally sourced food and a commitment to outstanding customer service, employees enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a team that truly values its members as the heart and soul of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Barista @ Heritage Portfolio
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heritage Portfolio and the Royal Botanic Garden Edinburgh. Understanding their values and what makes them tick will help you connect during the conversation.
✨Tip Number 2
Practice your barista skills! If you’ve got experience making coffee, brush up on those techniques. If not, consider watching some tutorials or even trying it out at home. Showing off your skills can really impress the hiring team.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is key for a role that’s all about delivering outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Barista @ Heritage Portfolio
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing great customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your enthusiasm!
Highlight Relevant Experience:Make sure to mention any previous roles in food service or hospitality. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your skills and experiences!
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to maintain professionalism in your application. A good balance of personality and professionalism will help you stand out as a candidate who fits our team culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Sodexo Group
✨Know Your Coffee
Brush up on your coffee knowledge! Be prepared to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the role and helps you connect with the interviewers.
✨Customer Service Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This will highlight your suitability for the role.
✨Dress to Impress
Make sure you present yourself well. A professional appearance is key in the hospitality industry. Wear something smart and tidy that reflects the high standards expected at Heritage Portfolio.
✨Show Your Team Spirit
Prepare to discuss how you work within a team. Share examples of how you've collaborated with others in previous roles. This will demonstrate that you understand the importance of teamwork in delivering great customer service.
