At a Glance
- Tasks: Supervise dining, bar, and hospitality services while leading a front-of-house team.
- Company: Join Sodexo at RAF Halton for a rewarding career.
- Benefits: Competitive pay, career development, wellbeing support, and flexible work options.
- Other info: Enjoy a friendly environment with opportunities for growth and learning.
- Why this job: Make a real difference by delivering exceptional service to our Armed Forces personnel.
- Qualifications: Experience in catering, strong communication skills, and a clean driving licence.
The predicted salary is between 13.46 - 13.46 £ per hour.
As a Mess Supervisor at Sodexo at RAF Halton Sergeants' Mess, Wendover HP22 5PG, you'll supervise all services within the Mess operational business area, leading the front‑of‑house team to ensure the smooth delivery of dining, bar, hospitality, and function services. Supporting the Manager, you'll help ensure service standards, KPIs, and contractual requirements are consistently achieved while overseeing the performance and development of your team. Your role is customer-facing, with a key focus on delivering exceptional service to our Armed Forces personnel every day, ensuring all daily operations and functions meet MOD and company standards. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.
What you’ll do:
- To continue to develop one’s own skills and knowledge within the position, including any required training courses
- To maintain excellent client/customer relationships
- To attend team briefs, huddles and meetings as required
- To attend your performance development review to discuss job standards and agree development activities
- To always maintain a clean and tidy work area
- To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
- To care for all available resources including equipment, materials and supplies as directed
- To report any near miss occurrences, accidents or faulty equipment to management
- To ensure effective communication with line manager, team, customer and client organisation
- To maintain all areas of responsibility to the set service standards and in line with applicable service offer
- To supervise the team fairly and drive engagement
- To be responsible for the handling and security of all cash, stock and equipment within the department
- Maintain the cleanliness of the dining room and associated areas including the delivery transport by completing all tasks allocated on the cleaning schedule
- To assist with refreshment services and functions within other units when required
- To assist in function preparation
- To ensure the correct use, storage, and control of machinery, equipment, cleaning materials and chemicals, ensuring that safe systems of work are always followed
- Immediate reporting of any defects to your line manager
- Ensure that regular processes to include changing barrels, pipe cleaning, stocking up, etc. are carried out effectively
- Follow order monitoring procedures in place to ensure replacement orders are made promptly
- To check in deliveries in line with procedures and notify line manager of any discrepancies/problems identified immediately
- To prepare and serve drinks behind the bar including carrying out cellar duties
- To supervise the catering delivery in the Mess including food preparation, cooking and presentation, storage and disposal of food and monitoring practices to ensure that company and legislative requirements are met
- To carry out any other reasonable tasks and/or instructions as directed by management
What you bring:
- Essential:
- Previous experience of working in catering/mess operational role
- Must be able to demonstrate effective verbal and written communication
- Able to work on own initiative within a team environment
- Able to demonstrate attention to detail and adherence to standards
- Clean Driving Licence
- Desirable:
- Experience of working within military environment
- Previous experience of effectively supervising a team
- Leadership skills and knowledge
- Knowledge/qualification in Health & Safety and Food Safety
- Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
- Analyse problems analytically, develop opportunities and implement innovative solutions
What we offer:
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Mess Supervisor in Aylesbury employer: Sodexo Group
Sodexo at RAF Halton offers a dynamic and supportive work environment for Mess Supervisors, where your leadership directly impacts the quality of service provided to our Armed Forces personnel. With a strong focus on employee growth, you will benefit from fully funded apprenticeship qualifications, career development opportunities, and a comprehensive wellbeing support system. Join us in a role that not only values your contributions but also provides unique perks such as flexible working arrangements and financial benefits, all while being part of a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Mess Supervisor in Aylesbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo Group
Don't be shy about reaching out to Sodexo Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Mess Supervisor in Aylesbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
