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- Tasks: Lead lounge operations and create unforgettable guest experiences at Aberdeen Airport.
- Company: Top hospitality service provider with a focus on guest satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Strong leadership skills and experience in client relationship management.
- Other info: Fast-paced airport environment with exciting challenges and rewards.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality service provider is seeking a Lounge General Manager at the Northern Lights Lounge in Aberdeen Airport. This role involves overseeing the lounge operations, ensuring exceptional guest experiences, and managing the team to meet financial performance targets.
Ideal candidates will have strong leadership and client relationship management skills, along with the ability to work in a dynamic airport environment. Competitive salary and comprehensive benefits offered.
Airport Lounge Manager - Lead Guest Experience & Growth employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Lounge Manager - Lead Guest Experience & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at airports. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved guest experiences. We want to see that you can handle the dynamic environment of an airport lounge.
✨Tip Number 3
Research the company! Understand their values and what makes their lounges special. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Airport Lounge Manager - Lead Guest Experience & Growth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your approach to guest service and team management.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Lounge General Manager role. Highlight your leadership skills and any relevant experience in managing teams or enhancing guest experiences in a similar environment.
Be Specific About Your Achievements: Use concrete examples to demonstrate your past successes. Whether it’s improving guest satisfaction scores or achieving financial targets, we want to know how you’ve made a difference in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Northern Lights Lounge.
How to prepare for a job interview at Sodexo Group
✨Know the Lounge Inside Out
Before your interview, make sure you research the Northern Lights Lounge thoroughly. Understand its services, guest experience philosophy, and any recent news or changes. This will show your genuine interest and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to achieve goals. This is crucial for a role that involves managing staff and ensuring high performance.
✨Demonstrate Client Relationship Management
Be ready to discuss your approach to building and maintaining client relationships. Share stories that highlight your ability to handle guest feedback and improve service quality. This will resonate well with the interviewers looking for someone who can elevate the guest experience.
✨Adaptability is Key
Working in an airport environment can be unpredictable. Prepare to talk about times when you had to adapt quickly to changing circumstances. Highlight your problem-solving skills and how you keep a positive attitude under pressure, as this is essential for success in this role.
