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- Tasks: Lead lounge operations and create unforgettable guest experiences at Aberdeen Airport.
- Company: Top hospitality service provider with a focus on excellence.
- Benefits: Competitive salary, comprehensive benefits, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Strong leadership skills and experience in client relationship management.
- Other info: Exciting opportunities for growth in a fast-paced airport setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality service provider is looking for a Lounge General Manager at the Northern Lights Lounge in Aberdeen Airport. The role requires overseeing lounge operations, ensuring exceptional guest experiences, and managing the team to meet financial targets.
Ideal candidates should possess strong leadership and client relationship management skills, as well as the ability to adapt to a dynamic airport environment. Competitive salary and comprehensive benefits are offered.
Airport Lounge GM - Lead Guest Experience & Team Excellence employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Lounge GM - Lead Guest Experience & Team Excellence
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at airports or lounges. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams to success. This will help them see you as the perfect fit for managing their lounge operations.
✨Tip Number 3
Be adaptable! The airport environment is always changing, so highlight your ability to handle unexpected situations. Share stories that demonstrate your flexibility and problem-solving skills during interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Lounge GM. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Airport Lounge GM - Lead Guest Experience & Team Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your approach to guest service and team management.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Lounge GM role. Highlight your leadership skills and any relevant experience in managing teams or enhancing guest experiences, as this is what we’re really looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sodexo Group
✨Know the Lounge Inside Out
Before your interview, make sure you’re familiar with the Northern Lights Lounge and its offerings. Research the services provided, guest feedback, and any recent changes or improvements. This will show your genuine interest and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with managing a team in a fast-paced environment. Think of specific examples where you’ve successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to foster team excellence.
✨Emphasise Client Relationship Management
Be ready to talk about your experience in building and maintaining client relationships. Share stories that highlight your ability to understand guest needs and exceed their expectations. This is crucial for ensuring exceptional guest experiences in the lounge.
✨Adaptability is Key
Given the dynamic nature of an airport environment, prepare to discuss how you handle change and unexpected challenges. Share examples of how you’ve adapted in previous roles, as this will illustrate your readiness to thrive in a bustling setting like the Northern Lights Lounge.
