Retail Store Manager

We are currently looking for a Store Manager to lead our store in Windsor

We\’re looking for someone energetic, adaptable, and confident in leading by example. If you love retail, enjoy motivating a team, and want to help customers find the PERFECT pair of socks, we\’d love to hear from you.

The Store Manager, will be responsible for the smooth day-to-day running of the shop; from delivering outstanding customer service and driving sales, to managing stock and ensuring the store looks its best.

Responsibilities:

• Ensure excellent customer service standards are consistently delivered
• Lead, motivate, and coach the team to achieve individual and store sales goals
• Foster a positive, energetic work environment that supports team development
• Build customer loyalty through data capture, outreach, and follow-up
• Oversee onboarding and training of new team members
• Maintain visual merchandising and store presentation standards
• Analyse sales and P&L budgets, creating strategies to meet and exceed targets
• Monitor and control store expenses with discipline
• Liaise with the wider team to manage replenishment and stock accuracy
• Oversee stock management, including inventory counts and organisation
• Manage daily store operations, including opening and closing procedures
• Create and manage staff schedules and training plans
• Drive the growth and success of the store business

Skills & Requirements:

• Minimum of 2 years\’ experience in retail management
• Proven ability to lead and support a small team
• Broad retail knowledge, including visual merchandising, clienteling, store operations, and team development
• Strong track record in hiring, training, and developing talent
• Computer proficiency (POS systems and basic office software)
• Excellent interpersonal and team-building skills
• Strong verbal and written communication skills
• Effective time management and project coordination abilities
• Highly organised, with strong prioritisation skills and attention to detail
• Flexible and adaptable, with the ability to respond to changing business demands

Physical Requirements:

• Flexible availability, including weekends and varied shifts
• Ability to stand and walk for extended periods during shifts
• Ability to lift and carry up to 10kg
• Comfortable unpacking, moving, and organising stock in the stockroom

About us

WE SOCKS

Our family business focuses on designing personality-led socks with a nod to British and European humour and culture. You can find our full collection online or visit us in-store – we love meeting fellow sock lovers

Find us in some of our favourite cities: Brighton, Oxford, Edinburgh, Cambridge, York, Chester, Newcastle, Bristol, St Andrews, Windsor and Cardiff

Job Types: Full-time, Permanent

Benefits:

• Company pension

Application question(s):

• What\’s your favourite sock?

Work authorisation:

• United Kingdom (required)

Work Location: In person