At a Glance
- Tasks: Provide technical support and troubleshoot IT issues for staff and students.
- Company: Join a prestigious educational establishment with a vibrant community.
- Benefits: Competitive salary up to £26k and a comprehensive benefits package.
- Other info: Great opportunity for growth and learning in the tech field.
- Why this job: Kickstart your IT career in a dynamic environment with real impact.
- Qualifications: 1 year of IT experience and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a prestigious educational establishment, based in OX2 has an exciting opportunity to join their team as a 1st Line IT Technician. In this busy and varied role, and working closely with the IT Network Manager, you will provide technical support to the establishment, with key responsibility over IT Incidents and Helpdesk tickets; contributing to the development of technical documentation and troubleshooting problems. This is a full-time position, paying up to £26k, dependent on skills and experience alongside a benefits package.
The Role
- Respond to helpdesk tickets and support staff experiencing technical difficulties
- Identify and repair common hardware and software problems on Windows desktops
- Install, update and configure software on desktops, Apple devices using InTune and Lightspeed
- Contribute to development of technical documentation
- Keep up to date on technical developments (such as operating systems, new applications and tools)
The Ideal Candidate
- Minimum 1 year experience in IT
- ICT qualification such as ComTIA is highly desirable
- Ability to communicate and support IT issues effectively
- Basic understanding of network concepts
- Experience of Windows 10/11, MAC, IOS, Android, Office 365
- Good record keeping abilities
IT Technician employer: Socrates Recruitment
Join a prestigious educational establishment in OX2 as a 1st Line IT Technician, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary of up to £26k and a comprehensive benefits package, this role offers the opportunity to enhance your technical skills while contributing to a meaningful mission in education. Experience a dynamic environment that encourages innovation and keeps you at the forefront of technological advancements.
