Regent Street Full time Team Members Regents Street, London, England, UK - Retail

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop culture. The Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering an exceptional store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store and be a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and can work in various zones of the store. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Key Responsibilities

• Greet every customer with warmth, authenticity, poise, and intention.
• Create inclusive, personalized, and elevated experiences that reflect our mission and values.
• Learn our product stories, sizing, and fit to confidently support each customer and build trust.
• Use elevated body language, professional tone, and refined selling behaviours to maintain a premium brand feel.
• Stay focused and aware during busy peak hours, keeping the floor stocked, clean, and organized.
• Bring Operational Excellence to life by moving with urgency and efficiency, while prioritising the customer experience.
• Leverage our company tools, resources, and the support of your team.
• Remain calm, clear, and prioritise the customer when challenges arise.
• Embrace coaching and change with professionalism, adapting quickly and staying focused on your development.
• Take feedback seriously and look for opportunities to improve your work.
• Drive results by helping meet store goals and supporting the customer experience.
• Communicate openly and professionally, listen actively, and contribute to a supportive team culture.
• Inspire yourself and others by collaborating, taking initiative, and creating space where everyone can thrive.
• Champion our mission through inclusivity, strong product knowledge, and a passion for helping others.

Skills, Knowledge and Expertise

• Full Time Availability Requirements: OPEN AVAILABILITY
• You must be 18 years of age or older to apply for this role.
• A passion for customer service and a genuine desire to help others.
• Ability to work efficiently in a fast-paced, premium retail environment with professionalism.
• Strong communication skills with a proactive, solutions-oriented approach.
• Eagerness to learn and grow; open to feedback, training, and new responsibilities.
• Previous experience in retail, service, or hospitality is a plus but not required.
• A fan of SKIMS, our product, and our values.
• Must be able to stand and remain physically active and move around all areas of the store.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Does not want to be an influencer.

Benefits

• Generous Employee Discount
• Paid sick time
• Mental Health Resources for your wellbeing
• Join a passionate, customer-obsessed team with a strong focus on inclusion and innovation.
• Hands-on experience with best-in-class product, service, and operational training.

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.