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For Companies At a Glance
- Tasks: Lead and maintain water treatment systems while solving technical issues and managing projects.
- Company: Join SOCOTEC, a leader in water consultancy and equipment with a commitment to sustainability.
- Benefits: Enjoy 25 days holiday, electric car scheme, employee discounts, and enhanced pension.
- Why this job: Make a real impact in water safety and sustainability while developing your career.
- Qualifications: 3+ years in water treatment equipment servicing and strong leadership skills required.
- Other info: Flexible travel opportunities and a supportive environment for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
LEAD SERVICE ENGINEER, London
Are you interested in Water Consultancy & Equipment? This could be your opportunity to excel as a Lead Service Engineer as well as playing a vital role in helping our business succeed.
As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated Lead Service Engineer to join our Environment & Safety Division and wear the SOCOTEC badge with pride.
We are looking for a motivated, dependable and committed Lead Service Engineer to join our team. As a member of the Water Consultancy & Equipment Team, it is key that you are able to work efficiently as part of a Team, as well as having the capabilities to work independently. Due to the nature of the job, travelling will be part of your day to day role.
Responsibilities
- Equipment Servicing & Maintenance: Service and maintain comprehensive water treatment systems including Softeners, Reverse Osmosis Units, Ozone Units, Side Stream Filtration Units, UV Units, and Dosing Units (requires minimum 5 years of relevant experience)
- Technical Problem Resolution: Diagnose technical issues and execute remedial solutions for water treatment equipment to ensure optimal performance
- Project Leadership: Lead and oversee installation projects for water treatment equipment from inception to completion
- Procedure Development: Collaborate with the Operations Manager to develop comprehensive service procedures for all equipment manufactured and serviced by the WEQ SOCOTEC team
- Technical Expertise & Support: Serve as the primary technical contact for inquiries regarding SOCOTEC\’s water treatment product portfolio
- Process Improvement: Work alongside the Operations Manager to enhance team efficiency through report redesign and operational improvements
- Skills Assessment: Assist in developing and maintaining an engineer competency matrix to support team development
- Training & Development: Deliver comprehensive training programs to new engineers on equipment servicing and maintenance protocols
- Performance Management: Monitor Service Engineer performance and coordinate both internal and external training initiatives to drive continuous improvement
- Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures across all SOCOTEC and client locations
- Client Site Management: Develop expertise across major client sites and establish detailed service procedures to ensure consistent service delivery
- Travel Requirements: Position requires flexibility for travel assignments, including potential overnight stays and weekend work as operational needs dictate
What you will need
- 3+ years experience servicing water treatment equipment (Softeners, RO Units, Ozone Units, UV Units, Dosing Units)
- Strong technical problem-solving and fault-finding capabilities
- Leadership experience in installation projects and team management
- Excellent communication skills for technical support and training delivery
- Process development abilities for creating procedures and documentation
- Training and mentoring experience with technical staff
- Health & Safety compliance knowledge in industrial environments
- Flexibility for travel including nights and weekend work
- Customer-focused approach with strong relationship management skills
- Continuous improvement mindset with performance monitoring capabilities
About Water Consultancy & Equipment
Our Water Consultancy Team provide services such as statutory water hygiene tasks, chemical and microbiological analysis of various systems such as cooling towers, domestic water systems and closed heating/chilled closed circuits. Our Water Equipment Engineers manufacture our own equipment in house that is fully supported with CAD schematics / Revit files. We supply our clients with equipment such as reverse osmosis units, water softeners, and water filtration services, among many others. In this area, SOCOTEC UK is BIM level 2 compliant.
What’s in it for you?
As well as a competitive salary we can offer you a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme (where applicable), employee recognition schemes, family friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK are proud to be Disability Confident accredited.
Why SOCOTEC?
Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and certification services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent. As a Service Engineer you will play a pivotal role in providing these services.
We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow
Think you’ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.
Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.
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Lead Service Engineer employer: SOCOTEC UK Limited
Contact Detail:
SOCOTEC UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the water consultancy and equipment field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with water treatment systems and problem-solving skills. Practice common interview questions and think of examples that showcase your leadership and training abilities.
✨Tip Number 3
Showcase your flexibility and customer-focused approach during interviews. Highlight your willingness to travel and adapt to different client needs. This will demonstrate that you’re ready to take on the challenges of the Lead Service Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining SOCOTEC and contributing to our mission of building a safer and more sustainable world.
We think you need these skills to ace Lead Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Service Engineer role. Highlight your experience with water treatment equipment and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about water consultancy and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re looking for someone who can diagnose problems and provide solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at SOCOTEC UK Limited
✨Know Your Equipment
Make sure you brush up on your knowledge of water treatment systems like Softeners and Reverse Osmosis Units. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past.
✨Showcase Your Leadership Skills
Since this role involves project leadership, prepare examples of how you've successfully led installation projects or managed teams. Highlight your ability to motivate others and ensure that everyone is working towards a common goal.
✨Demonstrate Problem-Solving Prowess
Be prepared to tackle some technical questions during the interview. Think of specific instances where you've diagnosed issues and implemented solutions for water treatment equipment. This will show your analytical skills and technical expertise.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, be ready to discuss your understanding of compliance procedures. Share any relevant experiences where you ensured safety standards were met, as this will demonstrate your commitment to maintaining a safe working environment.
