Internal Sales / Sales Support Executive

Location: Hybrid (3 days per week in our London office)

About the Role

We are seeking a proactive and motivated Internal Sales / Sales Support Executive to join our growing Sustainability team at SOCOTEC. This hybrid role combines business development, client relationship management, and close collaboration with our marketing and commercial teams. You will play a key part in driving revenue growth through new business generation, supporting the external sales function, and ensuring our CRM and sales processes are consistently maintained and optimised.

Key Responsibilities

• Generate new business opportunities through outbound calls, email campaigns, and digital channels
• Manage and nurture existing client relationships, ensuring a high level of customer satisfaction
• Respond to pricing and product enquiries efficiently and accurately, coordinating with internal teams as required
• Collaborate with the marketing team on lead generation campaigns, promotional activities, and customer communications
• Support the external Sustainability team with quotations, proposal preparation, and follow-ups
• Maintain and update the CRM system to ensure accurate tracking of leads, opportunities, and client interactions
• Monitor sales performance metrics, identifying trends and opportunities for improvement
• Assist in the preparation of reports and presentations for management and client meetings

Skills & Experience Required

• Proven experience in an internal sales, sales support, or business development role
• Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues
• Confident telephone manner and ability to engage prospects
• Excellent organisational skills and attention to detail
• Proficiency in CRM systems (e.g., Salesforce, HubSpot, or similar)
• Strong commercial awareness and understanding of pricing and quotation processes
• Competent in Microsoft Office (Excel, Word, PowerPoint)
• A self-starter with the ability to manage multiple priorities in a fast-paced environment

What We Offer

• Competitive salary and performance-related bonus
• Hybrid working model – 3 days per week in our London office, 2 days remote
• Opportunities for professional growth and development
• Collaborative, supportive team culture
• 25 days annual leave plus bank holidays
• Company pension scheme and additional benefits

Why SOCOTEC?

Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We have several business streams that provide an unrivalled range of testing, inspection, certification, and advisory services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent. At SOCOTEC, we believe that a driven, inspired, and challenged team is the key to success. We promote inclusivity, encourage individuality, and have a zero-tolerance policy to discrimination, with the aim that every single member of our team will thrive both in and out of the workplace. We invest in our people. We push you to grow and we want you to progress. We believe in continued development and the pursuit of ambition. Our collaborative office environment promotes a culture of teamwork and provides the opportunity to ask, listen, and learn from those around you.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC; it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.