IT Technician’s | MSP – Cambridge | Hybrid
IT Technician’s | MSP – Cambridge | Hybrid

IT Technician’s | MSP – Cambridge | Hybrid

Cambridge Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-tier IT support and solutions to clients while troubleshooting and resolving issues.
  • Company: Dynamic Managed Service Provider (MSP) with a focus on innovation and teamwork.
  • Benefits: Microsoft 365 certification training, EV car scheme, yearly bonus, and hybrid working.
  • Why this job: Join a creative team that values your ideas and fosters professional growth.
  • Qualifications: Experience in IT support and a passion for client satisfaction.
  • Other info: Exciting career advancement opportunities in a vibrant environment.

The predicted salary is between 30000 - 42000 £ per year.

The ideal candidate will have IT Technician’s | MSP - Client Facing IT. Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise required. Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP) actively seeking skilled IT Technicians to join an expanding team.

This role comes with Microsoft 365 certification training, EV Company car scheme, a yearly bonus scheme, hybrid working environment, and a team that works for each other! A commitment to fostering professional development and career advancement. Innovative environment, join a team that values your ideas and encourages creativity.

Role Overview: As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.

Key Responsibilities:

  • Provide technical support, troubleshooting, and issue resolution for clients.
  • Implement and maintain IT infrastructure, including servers, networks, and security solutions.
  • Proactively address potential IT issues to minimize downtime.
  • Collaborate with clients to understand their unique technology requirements and recommend effective solutions.
  • Stay abreast of industry trends and emerging technologies.

Location: Cambridge, UK. Must be a UK resident and in the local area looking for a new position.

IT Technician’s | MSP – Cambridge | Hybrid employer: SoCode

Join a forward-thinking Managed Service Provider in Cambridge, where your skills as an IT Technician will be valued and nurtured. With a hybrid working model, comprehensive Microsoft 365 certification training, and a supportive team culture, you'll find ample opportunities for professional growth and innovation. Enjoy the benefits of a company car scheme and a yearly bonus, all while contributing to a dynamic environment that prioritises client satisfaction and teamwork.
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Contact Detail:

SoCode Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Technician’s | MSP – Cambridge | Hybrid

Tip Number 1

Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Get social! Join relevant groups on platforms like LinkedIn and engage with posts related to IT and MSPs. Share your insights and experiences; it’s a great way to get noticed by potential employers.

Tip Number 3

Prepare for interviews by practising common IT scenarios and troubleshooting questions. We recommend doing mock interviews with friends or using online resources to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s super easy, and we’re here to help you every step of the way. Plus, we love seeing candidates who take the initiative to reach out directly!

We think you need these skills to ace IT Technician’s | MSP – Cambridge | Hybrid

IT Support
Troubleshooting
Issue Resolution
IT Infrastructure Management
Server Management
Network Management
Security Solutions
Client Collaboration
Technical Expertise
Proactive Problem-Solving
Industry Knowledge
Microsoft 365 Certification
Communication Skills
Adaptability

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your technical expertise and problem-solving skills in your application. We want to see how you can bring value to our team, so don’t hold back on showcasing your experience with IT support and infrastructure!

Tailor Your CV: Customise your CV to match the job description. Use keywords from the role to demonstrate that you’re a perfect fit for the IT Technician position. This helps us see that you’ve got what it takes to thrive in our dynamic environment.

Be Personable: Since this is a client-facing role, let your personality shine through in your application. We love candidates who are not only skilled but also passionate about client satisfaction. Share any relevant experiences that show how you connect with clients!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and even if your CV isn’t up-to-date, we’re happy to chat about your experience and ambitions. Don’t hesitate – we can’t wait to hear from you!

How to prepare for a job interview at SoCode

Know Your Tech Inside Out

Make sure you brush up on your technical skills and knowledge relevant to the role. Familiarise yourself with common troubleshooting techniques, IT infrastructure components, and any specific technologies mentioned in the job description. This will help you answer questions confidently and demonstrate your expertise.

Showcase Your Problem-Solving Skills

Prepare to discuss past experiences where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will not only highlight your problem-solving abilities but also show how you can add value to their team.

Understand Client Needs

Since this role is client-facing, be ready to talk about how you approach understanding and meeting client requirements. Think of examples where you've collaborated with clients to deliver tailored IT solutions. This will demonstrate your commitment to client satisfaction, which is key for this position.

Stay Current with Industry Trends

Research the latest trends and emerging technologies in the IT sector. Being knowledgeable about what's happening in the industry shows your passion for the field and your willingness to grow. It can also provide great talking points during the interview, making you stand out as a candidate.

IT Technician’s | MSP – Cambridge | Hybrid
SoCode
Location: Cambridge
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  • IT Technician’s | MSP – Cambridge | Hybrid

    Cambridge
    Full-Time
    30000 - 42000 £ / year (est.)
  • S

    SoCode

    50-100
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