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- Tasks: Lead a talented team to drive operational excellence and customer satisfaction.
- Company: A successful tech business with a vibrant Cambridge headquarters.
- Benefits: Competitive salary, subsidised meals, enhanced pension, and social events.
- Why this job: Shape the future of operations in a dynamic, high-tech environment.
- Qualifications: Proven leadership in operations, supply chain expertise, and strong communication skills.
- Other info: Join a collaborative culture focused on continuous improvement and career growth.
The predicted salary is between 100000 - 120000 £ per year.
A well-known and successful technology business with an easily accessible Cambridge headquarters is looking to hire a Head of Operations. A key role, designed to strengthen the link between strategic intent and global operational delivery.
As the Head of Operations, you will work closely with the Senior Management Team to shape and deliver the operational strategy that underpins the company’s next stage of growth. You will lead a large and talented team spanning supply chain, logistics, customer service, quality assurance, repairs and compliance – ensuring each function works seamlessly to deliver outstanding customer satisfaction, operational efficiency and commercial performance.
Having a strong understanding/background within Supply Chain combined with a Continuous Improvement mindset will be essential here! This is a role for a collaborative, commercially-minded leader who thrives on driving improvement, empowering teams and creating clarity from complexity.
What you’ll be doing:
- Set the operational direction and drive performance against key business goals
- Lead and develop a team of 50+ across supply chain, order fulfilment, service and repairs
- Manage contract manufacturers and global suppliers to ensure quality, cost and delivery targets are met
- Oversee demand planning, logistics and stock management to support revenue growth
- Ensure service operations meet SLAs and continue to evolve into profitable offerings
- Maintain compliance with ISO and regulatory standards, embedding a culture of continuous improvement
- Partner with senior stakeholders across the business to align operations with strategic priorities
About you:
You are an experienced operations leader with a background in high-tech product manufacturing environments, known for delivering results through people, process and partnership.
What you will bring:
- Proven experience leading end-to-end operations, ideally across supply chain
- Strong commercial acumen and confidence managing budgets, costs and profitability
- Experience managing contract manufacturers and global suppliers
- Excellent communication and stakeholder management skills, with credibility at executive level
- A leadership style that balances accountability with empowerment
- Eligibility for, or existing, SC Security Clearance
- Willingness to travel within the UK and internationally a few times a year
What can you expect in return:
- Salary from £100,000 to £120,000, depending on experience
- Subsidised onsite restaurant
- Enhanced pension contribution
- Employee assistance program
- Large free parking area
- Social events
- 5 days a week in the Cambridge office preferred, this is not a hybrid role.
If you are already Head of Operations or similar, managing a large team and on the way up in your career, I would love to hear from you!
Head of Operations in Peterborough employer: SoCode Recruitment
Contact Detail:
SoCode Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Head of Operations role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company’s operations and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how they work and how you can contribute to their growth. Bring your A-game!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve driven improvement and empowered teams in your previous roles. This is your chance to shine and show them you’re the collaborative leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of Operations in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Operations. Highlight your experience in supply chain management and any leadership roles you've had. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven improvement and empowered teams in your previous positions.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve contributed to operational efficiency and customer satisfaction in past roles. We love numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SoCode Recruitment
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their supply chain, logistics, and customer service processes. This will not only help you answer questions confidently but also show your genuine interest in how they operate.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of examples where you've empowered teams or driven improvements. Highlighting your collaborative nature and ability to create clarity from complexity will resonate well with the interviewers.
✨Align with Strategic Goals
Familiarise yourself with the company's strategic priorities. During the interview, articulate how your operational strategies can align with these goals. This demonstrates that you’re not just focused on day-to-day operations but also on long-term success.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific operational challenges. Prepare scenarios from your past experience where you successfully managed budgets, improved processes, or dealt with compliance issues. This will showcase your problem-solving skills and operational expertise.