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- Tasks: Monitor and maintain cloud and datacentre infrastructure while troubleshooting issues.
- Company: Join a fast-growing software provider expanding its infrastructure and operations team.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Perfect for tech enthusiasts who love client interaction and shaping infrastructure futures.
- Qualifications: Strong Linux experience, AWS or GCP knowledge, and excellent communication skills required.
- Other info: Opportunity to participate in out-of-hours support and help shape the infrastructure roadmap.
The predicted salary is between 56000 - 84000 £ per year.
Location: Hybrid (Ipswich Twice per week)
Employment Type: Permanent
Salary: £70,000 - £95,000 + benefits
We're working with a fast-growing software provider that’s expanding its infrastructure and operations team. They’re looking for an experienced Operations Engineer who combines technical ability with strong communication skills and enjoys working directly with clients.
This role is ideal for someone who wants to take ownership of infrastructure delivery across both cloud and on-premise environments. You’ll work closely with DevOps teams internally while also acting as a key point of contact for clients, supporting their engineering teams and ensuring smooth deployments and ongoing system reliability.
What you’ll be doing:
- Monitoring and maintaining cloud and datacentre infrastructure
- Troubleshooting and resolving systems and networking issues
- Deploying software into client cloud and on-prem environments
- Acting as a technical contact for clients and providing guidance during deployment and support phases
- Collaborating with client teams to meet SLAs and deliver great service
- Maintaining deployment documentation for client environments
- Participating in out-of-hours support and scheduled maintenance when required
- Helping to shape the infrastructure roadmap and future planning
What we’re looking for:
- Strong Linux experience, particularly with Ubuntu or Debian, and a solid understanding of Linux networking
- Hands-on experience with AWS or GCP and deploying scalable infrastructure
- Good knowledge of networking in both cloud and traditional environments
- Familiarity with system and network monitoring tools and practices
- Confident writing scripts to automate workloads and processes
- Experience using configuration management tools to maintain consistency across environments
- Excellent communication skills with experience in customer-facing or client support roles
- Familiarity with Kubernetes and containerisation technologies would be a big plus
This is a great opportunity for someone who enjoys a mix of hands-on technical work and client interaction in a collaborative and forward-thinking environment.
Linux Operations Engineer (Customer Facing) employer: SoCode Recruitment
Contact Detail:
SoCode Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Operations Engineer (Customer Facing)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Ubuntu, Debian, AWS, and GCP. Having hands-on experience or projects that showcase your skills with these platforms can set you apart during the interview process.
✨Tip Number 2
Brush up on your communication skills, as this role requires strong client interaction. Practice explaining technical concepts in simple terms, and be prepared to discuss how you've successfully collaborated with clients in previous roles.
✨Tip Number 3
Prepare examples of how you've handled troubleshooting and resolved systems or networking issues in the past. Being able to articulate your problem-solving process will demonstrate your capability to manage challenges effectively.
✨Tip Number 4
Showcase any experience you have with automation and configuration management tools. Be ready to discuss how you've used scripts to streamline processes, as this is a key aspect of the role and will highlight your technical proficiency.
We think you need these skills to ace Linux Operations Engineer (Customer Facing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Linux experience, particularly with Ubuntu or Debian. Include any relevant cloud experience with AWS or GCP, and emphasise your customer-facing roles to showcase your communication skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences where you've successfully collaborated with clients or resolved technical issues, demonstrating your ability to take ownership of infrastructure delivery.
Showcase Technical Skills: Clearly outline your technical skills related to networking, scripting, and configuration management tools. If you have experience with Kubernetes or containerisation technologies, make sure to include that as it’s a big plus for this position.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a client-facing role.
How to prepare for a job interview at SoCode Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Linux, particularly Ubuntu or Debian. Highlight specific projects where you've deployed scalable infrastructure using AWS or GCP, and be ready to explain your troubleshooting process for systems and networking issues.
✨Demonstrate Communication Skills
Since this role involves client interaction, practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. Share examples of how you've successfully communicated with clients in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past experiences where you had to troubleshoot issues or collaborate with client teams to meet SLAs, and be ready to discuss these situations in detail.
✨Familiarise Yourself with the Company’s Tech Stack
Research the company's use of Kubernetes and containerisation technologies. If you have experience with these tools, be sure to mention it. If not, express your willingness to learn and adapt, showing your enthusiasm for the role.
