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- Tasks: Provide technical expertise in pre-sales, solution delivery, and customer support for RF systems.
- Company: SoCode Recruitment connects talent with innovative companies in the tech industry.
- Benefits: Enjoy autonomy, variety, and a mission-driven role with opportunities for travel.
- Why this job: Work on cutting-edge technology that supports defence and security globally while collaborating closely with teams.
- Qualifications: Degree or equivalent in a technical field; strong knowledge of RF systems and networking principles required.
- Other info: This is an entry-level, full-time position with opportunities for growth and international travel.
The predicted salary is between 21600 - 36000 £ per year.
Senior Technical Recruiter | Head of Talent (Embedded) @ CRFS
We are looking for a Field Application Engineer to join our team.
The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer‑facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.
Duties and responsibilities
- Provision of technical support to Sales staff at all stages of the sales process (pre and post‑sale)
- Provision of technical support directly to customers/end‑users where required
- Regular proactive engagement with Sales staff to support sales objectives
- Ensuring all activities are carried out in accordance with the CRFS Quality Management System
- Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives
- Ensuring Customer Training is delivered competently
- Ensuring the provision of first‑line customer support where required
Experience and Qualifications Required
- Demonstrable qualifications and experience of RF systems and the RF Spectrum
- Proven understanding of networking principles and tools
- Proven Field Engineering experience
- Proven Training Delivery Experience
- Knowledge of safe working practices including risk assessment and mitigation
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Customer Service
Industry: Information Services
Cambridge, England, United Kingdom
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Field Application Engineer employer: SoCode Recruitment
Contact Detail:
SoCode Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Engineer
✨Tip Number 1
Familiarise yourself with the latest advancements in RF systems and networking principles. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field, especially those who work as Field Application Engineers. Attend industry events or webinars to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully provided technical support or training. Being able to share specific examples will showcase your hands-on experience and problem-solving skills.
✨Tip Number 4
Research SoCode Recruitment and their clients to understand their products and services better. Tailoring your conversations to align with their mission and values can set you apart from other candidates.
We think you need these skills to ace Field Application Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in RF systems and field engineering. Emphasise any hands-on technical delivery roles you've had, as well as your communication skills, which are crucial for this customer-facing position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Application Engineer role. Mention specific experiences that demonstrate your ability to provide technical support throughout the sales cycle and your comfort in customer interactions.
Showcase Technical Skills: Clearly outline your knowledge of networking principles and RF systems in your application. Use specific examples to illustrate your expertise and how it aligns with the job requirements.
Prepare for Interviews: If you get called for an interview, be ready to discuss your previous experiences in detail. Prepare to answer questions about troubleshooting, customer training, and how you handle competing priorities in a fast-paced environment.
How to prepare for a job interview at SoCode Recruitment
✨Showcase Your Technical Expertise
As a Field Application Engineer, you'll need to demonstrate your strong knowledge of RF systems and networking principles. Be prepared to discuss specific projects or experiences where you've applied this knowledge, especially in customer-facing situations.
✨Prepare for Customer Interaction Scenarios
Since the role involves direct customer engagement, practice how you would handle common customer queries or technical challenges. Role-playing these scenarios can help you articulate your problem-solving skills and build rapport with potential clients.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've effectively communicated complex technical information to non-technical stakeholders. This will show that you can bridge the gap between engineering and customer needs.
✨Demonstrate Your Adaptability
The job requires balancing multiple priorities and working independently as well as in teams. Share experiences where you've successfully adapted to changing circumstances or managed competing demands, showcasing your ability to think on your feet.
