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- Tasks: Provide top-tier IT support and solutions to clients while troubleshooting and resolving issues.
- Company: Join a dynamic Managed Service Provider (MSP) that values innovation and teamwork.
- Benefits: Enjoy hybrid work, Microsoft 365 certification training, EV car scheme, and yearly bonuses.
- Why this job: Be part of a supportive team that encourages creativity and professional growth.
- Qualifications: Experience in MSP or busy service desk environments is required.
- Other info: This role offers a commitment to career advancement and staying updated with industry trends.
The predicted salary is between 28800 - 43200 £ per year.
IT Technician’s | MSP – Client Facing IT Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise Required. Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join anexpanding team. This role comes with Microsoft 365 certification training, EV Company car scheme, a yearly bonus scheme, hybrid working environment and team that works for each other! A commitment to fostering professional development and career advancement. Innovative Environment, join a team that values your ideas and encourages creativity. Role Overview: As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele. Key Responsibilities: Provide technical support, troubleshooting, and issue resolution for clients. Implement and maintain IT infrastructure, including servers, networks, and security solutions. Proactively address potential IT issues to minimize downtime. Collaborate with clients to understand their unique technology requirements and recommend effective solutions. Stay abreast of industry trends and emerging technologies.📍 Location: Cambridge, UK Must be a UK resident and in the local area looking for a new position, it would be great to learn about you and your ambitions. To find out more please…… Option 1: Click the apply button, don’t worry if you don’t have an up-to-date CV, we can discuss whatever you have to hand. Option 2: Look for me on LinkedIn, you should be able to find me easily, there’s not many tech recruiters with the surname Hibbard (Andrew Hibbard) #LI-SM1
IT Technician’s | MSP – Cambridge | Hybrid employer: SoCode Limited
Contact Detail:
SoCode Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician’s | MSP – Cambridge | Hybrid
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description, such as Microsoft 365. Being able to discuss your experience with these technologies during the interview will show that you're prepared and knowledgeable.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past experiences where you successfully diagnosed and resolved IT issues. This will demonstrate your ability to handle the responsibilities outlined in the role.
✨Tip Number 3
Research the company’s culture and values, especially their commitment to professional development and innovation. Be ready to share how your personal values align with theirs, which can help you stand out as a candidate who fits well within their team.
✨Tip Number 4
Prepare questions for the interview that reflect your interest in the role and the company. Asking about their approach to client satisfaction or how they foster creativity within the team can show your enthusiasm and engagement.
We think you need these skills to ace IT Technician’s | MSP – Cambridge | Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience with MSP environments and client-facing roles. Emphasize your problem-solving skills and any relevant certifications, especially in Microsoft 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and client satisfaction. Mention specific examples of how you've successfully resolved technical issues and contributed to team success in previous roles.
Highlight Relevant Experience: In your application, focus on your experience with troubleshooting, maintaining IT infrastructure, and collaborating with clients. Use metrics or specific outcomes to demonstrate your impact in previous positions.
Show Enthusiasm for Professional Development: Express your eagerness to engage in the Microsoft 365 certification training and other professional development opportunities offered by the company. This shows your commitment to growth and aligns with their values.
How to prepare for a job interview at SoCode Limited
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've diagnosed and resolved IT issues in the past. Highlight your analytical thinking and ability to troubleshoot effectively, as these are crucial skills for an IT Technician.
✨Demonstrate Client-Facing Experience
Since this role involves direct interaction with clients, share experiences where you successfully communicated technical information to non-technical users. Emphasize your commitment to client satisfaction and how you’ve gone above and beyond to meet their needs.
✨Familiarize Yourself with Microsoft 365
As the position offers Microsoft 365 certification training, it’s beneficial to have a basic understanding of the platform. Research its features and be ready to discuss how you can leverage it to enhance client support and IT solutions.
✨Express Your Interest in Professional Development
The company values career advancement and professional growth. Be sure to express your enthusiasm for learning new technologies and your desire to grow within the organization. This shows that you are proactive about your career and aligned with their values.
