SoCode Limited in Cambridge is seeking a Customer Support Manager to lead and evolve the support function across software, data and cloud-based products. You will balance strategic leadership with hands-on operational excellence to deliver world-class customer experiences.
You will mentor a team of technical support specialists, define KPIs, drive process improvements, and collaborate with Product, Engineering and Commercial teams to ensure successful product launches and renewals.
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Hybrid Customer Support Manager: Lead High-Impact Teams in Cambridge employer: SoCode Limited
As a leading technology firm at the forefront of radar innovation, we pride ourselves on fostering a collaborative and dynamic work environment that encourages creativity and technical excellence. Our hybrid work model allows for flexibility while maintaining strong team cohesion, and we offer ample opportunities for professional growth through challenging projects and continuous learning. Join us to be part of a mission-driven team where your contributions directly impact cutting-edge solutions in the security and defence sectors.
