Socket seeks a seasoned Technical Customer Success professional to own post-sale relationships for European customers. You’ll understand customer use of Socket, enable success, and troubleshoot where needed.
You’ll collaborate with AEs on renewals and expansions, lead onboarding, and translate product capabilities into practical guidance for developers. As the primary technical liaison, you’ll run discovery conversations, create success plans, and deliver workshops to drive adoption.
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European Technical Success Manager employer: Socket
Socket is an exceptional employer that fosters a dynamic and collaborative work culture, where employees are empowered to take ownership and make a significant impact. With a remote-first approach complemented by quarterly team off-sites, Socket offers competitive salaries, meaningful equity, and comprehensive health benefits, ensuring that you and your family thrive both personally and professionally. Join us in our mission to support developers and security teams while enjoying flexible time-off and a strong focus on employee growth and excellence.