At a Glance
- Tasks: Lead and coach a team to enhance customer success and drive growth in the DACH region.
- Company: Join Miro, a dynamic player in the B2B SaaS space focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Be part of a high-growth environment with exciting challenges and career advancement.
- Why this job: Make a significant impact by driving customer success and AI-driven transformation.
- Qualifications: 5+ years in High-Touch CSM and fluent in German required.
The predicted salary is between 75600 - 92400 £ per year.
Miro is seeking a Head of CSM for the DACH region.
You will lead and coach a team of experienced Customer Success Managers and partner with regional Sales and cross-functional teams to improve adoption, retention and expansion.
You will own your team’s revenue and health forecasts, build executive relationships, and scale processes with a focus on AI-driven transformation. 5+ years managing High‑Touch CSM in a high‑growth B2B Saa S setting and fluency in German are required.
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