Miro is seeking a Head of CSM for the DACH region. You will lead and coach a team of experienced Customer Success Managers and partner with regional Sales and cross-functional teams to improve adoption, retention and expansion.
You will own your team’s revenue and health forecasts, build executive relationships, and scale processes with a focus on AI-driven transformation. 5+ years managing High‑Touch CSM in a high‑growth B2B SaaS setting and fluency in German are required.
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Head of Customer Success (DACH) — Growth & Adoption employer: Socket.dev
Genentech is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of Boston. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to advancing healthcare through cutting-edge research. Joining Genentech means being part of a team dedicated to making a meaningful impact in the field of oncology, where your expertise will be valued and your contributions will drive significant advancements in patient care.
