Squarepoint seeks a Junior Desktop Support Analyst to support a global community of 2,000+ users in a Windows environment with virtual desktops, interacting onsite and remotely to resolve workstation issues.
You will handle 24x5 support, participate in on‑call weekends, manage service requests within SLAs, triage and resolve incidents, collaborate with Level 2/3 teams, manage hardware inventory, and contribute to knowledge base and runbooks.
#J-18808-LjbffrGlobal Desktop Support Analyst – Windows & Office (Junior) employer: Socket.dev
Multiverse is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Edinburgh. With a commitment to employee growth through comprehensive upskilling opportunities and a robust benefits package, including generous holiday allowances and health support, Multiverse empowers its team to thrive in the rapidly evolving AI landscape. Join us to be part of a mission-driven company that values diversity and inclusion while shaping the future of education and workforce development.
