Graduate Medical Education Program Manager in Coventry

Riverside University Health System (RUHS) is seeking candidates for a Graduate Medical Education (GME) Program Manager to oversee the operational and administrative functions of its residency and fellowship programs. The primary office location is the main medical center campus in Moreno Valley; however, occasional travel to other sites throughout the county will be required.

The Graduate Medical Education Program Manager is a management-level classification that reports to the Director of Medical Staff Services. Incumbents are responsible for managing and overseeing the daily operations of GME programs, including the supervision of GME Coordinators and related staff. Through subordinate staff, the Graduate Medical Education Program Manager ensures the timely and compliant execution of credentialing, privileging, and provider enrollment processes while maintaining adherence to all program requirements, accreditation standards, and applicable regulations. This classification is accountable for efficient program administration and the coordination of activities that support the overall success of graduate medical education programs and initiatives.

The ideal candidate will have substantial experience in a medical education environment, demonstrated success working with physicians and medical leadership, strong organizational and multitasking abilities, and experience supervising, leading, and training staff. The schedule will be a 9/80 with one telecommuting day per week after successful completion of the initial 6-month training period.

Examples Of Essential Duties:

• Plan, organize, manage, and supervise the daily operations of GME programs and staff.
• Interview, hire, train, supervise, and evaluate the performance of subordinate staff; assign workloads and monitor performance; represent the department on grievances and disciplinary matters.
• Coordinate GME staff activities and act as a liaison between the medical staff and RUHS administration.
• Oversee the credentialing and privileging activities for resident physicians and fellows and assist with managing the provider enrollment process; ensure timeliness and accuracy of the medical staff credentialing, privileging and provider enrollment processes.
• Ensure compliance with the Accreditation Council for Graduate Medical Education (ACGME) requirements and state regulations; maintain accreditation readiness.
• Assist with the departmental budget; monitor expenditures; prepare and maintain documentation for accreditation site visits and annual program reviews.
• Maintain and manage computerized information systems related to collecting and storing program data; generate required reports and documentation.
• Coordinate credentialing support for resident physicians and fellows in collaboration with medical staff leadership and clinical departments; oversee onboarding, scheduling and evaluation processes for resident physicians and fellows; ensure onboarding and reappointment processes for trainees are completed accurately and in compliance with ACGME standards.
• Assist with committee support by preparing agendas, recording actions and tracking implementation of recommendations for GME-related committees (e.g., Medical Executive Committee), ensuring timely follow-up and documentation.
• Maintain and update GME policies and procedures to ensure compliance with ACGME requirements, institutional bylaws and applicable state and federal regulations; collaborate with leadership on revisions as needed.
• Monitor and evaluate GME program operations, analyze trends and recommend process improvements; ensure departmental productivity standards, goals and objectives are met.

Minimum Qualifications:

Education: Graduation from an accredited college or university with a bachelor’s degree, preferably with a major in business or healthcare administration, or a closely related field to the assignment. (Additional qualifying experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Experience: Two years in an administrative or staff capacity, which must have included a minimum of one year supervising professional and technical staff in medical staff or research center services.

Knowledge of: The principles, methods and techniques of medical staff services administration and organization; functions, regulations and requirements of residency programs and medical staff operations, Accreditation Council for Graduate Medical Education (ACGME) requirements, American Association of Medical Colleges (AAMC) Graduate Medical Education services, AAMC Electronic Residency Application Service, and FREIDA residency matching electronic system; Joint Commission, state and federal regulatory organizations, and National Committee for Quality Assurance regulations and standards related to medical staff services; procedures and standards for the credentialing and privileging of physicians and allied health professionals for hospitals or health systems.

Ability to: Plan, organize and direct the work of medical staff services; analyze and evaluate operational programs, projects and procedures; plan, organize, coordinate, and supervise processes and procedures; establish and maintain effective working relationships with staff, physicians, managers, and the general public; write concise and accurate Requests for Proposals/Quotes, reports and correspondence.