Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create user-friendly manuals and guides for innovative products.
- Company: Join a forward-thinking company dedicated to top-notch technical documentation.
- Benefits: Enjoy competitive salary, flexible working options, and creative collaboration.
- Why this job: Be part of a dynamic team that values clear communication and customer satisfaction.
- Qualifications: HND in engineering or equivalent experience; 5 years in technical documentation required.
- Other info: Opportunity to work with cutting-edge technology and multimedia solutions.
The predicted salary is between 39000 - 52000 £ per year.
My client is looking for a Technical Author with the following skills:
- To ensure customers have ‘best in class’ technical documentation in support of using our products/solutions.
- To provide multi-media solutions to allow customers multiple means of accessing our support information.
- To manage the release of engineering documentation.
Responsible for:
- Decomposing product and software functions and features into user-centric manuals and user guides.
- Liaising with R&D, Technical support, and the wider business to clarify technical issues.
- Liaising with our Services Engineers and customers to understand the standard working practices and ensure technical documentation is written in line with them.
- Commissioning, coordinating, and preparing illustrations and photographs to support technical documentation.
- Generating and maintaining the user manuals and user guides for products and software.
- Defining and implementing the content required to ensure compliance with regulatory standards.
- Generating and maintaining articles and associated materials for the Customer Support Portal.
- Generating and maintaining product datasheets, including the content and layout.
- Generating and maintaining product labelling and marking, including the content and layout.
- Liaising with our marketing teams and external consultants in the generation of artwork and print-ready files.
- Managing and maintaining the Product Document register, generating, and distributing part numbers.
- Generating BoMs and liaising with supply chain and production for the dissemination of BoM data.
Essential Qualifications, Key Skills and Experience:
- HND in a relevant engineering discipline or equivalent industrial experience.
- At least 5 years’ demonstrable experience of the creation of technical documentation.
- Confident communicator with excellent verbal and written communication skills.
- Experience of working on B2B products requiring in-field installation.
- Experience of working on products with user interfaces.
- Experience of creating technical documentation for software programs.
- Good working experience of Word, PowerPoint, Excel, and Acrobat.
- Experience of laying out manuals in InDesign or similar.
Desirable Qualifications, Key Skills and Experience:
- Experience of managing BoM data.
- Experience of creating or editing videos or similar multimedia source files.
- Experience of using Adobe Creative Suite.
Technical Author employer: Socium - Teams Done Differently
Contact Detail:
Socium - Teams Done Differently Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author
✨Tip Number 1
Familiarise yourself with the specific technical documentation tools mentioned in the job description, such as InDesign and Adobe Creative Suite. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Showcase your ability to communicate complex technical information clearly. Prepare examples of how you've successfully collaborated with R&D and technical support teams in the past, as this will highlight your teamwork skills and understanding of user-centric documentation.
✨Tip Number 3
Consider creating a portfolio that includes samples of your previous technical documentation, especially those related to B2B products or software. This tangible evidence of your work can set you apart from other candidates and give us a clear view of your capabilities.
✨Tip Number 4
Stay updated on industry standards and regulatory compliance relevant to technical documentation. Being knowledgeable about these aspects will not only enhance your application but also show us that you're proactive and committed to maintaining high-quality documentation.
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in creating technical documentation, especially for B2B products and software. Use specific examples that demonstrate your skills in communication and collaboration with R&D and technical support teams.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about technical authorship and how your background aligns with the job requirements. Mention your experience with multimedia solutions and any relevant software tools like InDesign or Adobe Creative Suite.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in generating user manuals, datasheets, and compliance documentation. Highlight any projects where you liaised with engineers or marketing teams to create effective technical materials.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for clarity and accuracy. Ensure there are no grammatical errors and that your writing style reflects the professionalism expected in technical documentation.
How to prepare for a job interview at Socium - Teams Done Differently
✨Showcase Your Technical Writing Skills
Prepare samples of your previous technical documentation to demonstrate your writing style and clarity. Be ready to discuss the processes you followed to create these documents, as this will highlight your experience and attention to detail.
✨Understand the Product and Audience
Research the company's products and the target audience for their documentation. This will help you tailor your responses during the interview and show that you understand the importance of user-centric manuals and guides.
✨Communicate Effectively
As a Technical Author, strong communication skills are essential. Practice articulating complex technical concepts in simple terms, as you may need to explain how you would liaise with R&D and technical support teams during the interview.
✨Familiarise Yourself with Tools
Make sure you're comfortable discussing the tools mentioned in the job description, such as Word, InDesign, and Adobe Creative Suite. Being able to talk about your experience with these tools will demonstrate your readiness for the role.
