At a Glance
- Tasks: Engage with local businesses, onboard them to our platform, and ensure their success.
- Company: Join SocioLocal, a fast-growing tech company transforming local marketing.
- Benefits: Competitive salary, performance bonuses, 25 days leave, and career growth opportunities.
- Other info: Dynamic role with extensive travel across the North & Midlands.
- Why this job: Make a real impact by helping businesses thrive in their communities.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 30000 - 34000 £ per year.
Field Activation & Success Representative – North & Midlands
Location
Field Based – North & Midlands
Territory
Nottingham to Newcastle, extending west across Manchester and Liverpool
Salary
£30,000–£34,000 + Performance Bonus
Type
- Full-time
- About Socio Local
Socio Local is transforming how multi-location businesses engage with their local communities.
Our platform enables retailers, restaurants, convenience stores and other location-based businesses to manage and activate local social media at scale.
Through a single platform, head office teams can publish locally relevant content, ensure brand compliance, monitor performance and empower individual locations to build stronger relationships with their communities.
Our technology also enables brands to activate retail media campaigns across thousands of local social media pages, delivering highly targeted advertising through trusted local businesses.
By combining local social media, AI-powered content, reputation management and retail media, Socio Local is creating one of the UK's largest location-based digital advertising networks.
As we continue to expand, we're looking for a Field Activation & Success Representative who will play a critical role in growing our network by visiting businesses across the North & Midlands and helping them successfully join the Socio Local platform.
Role Overview
As a Field Activation & Success Representative, you will be the face of Socio Local on the ground.
Working across your assigned territory, spanning
Nottingham and the East Midlands through Yorkshire and the North East to Newcastle, and west across Greater Manchester and Liverpool , you'll visit restaurants, grocery stores, convenience retailers and other multi-location businesses to introduce the platform, onboard new locations and ensure every business is fully activated.
This isn't a traditional sales role.
Success is measured by the number of locations successfully activated and ready to participate in local marketing and retail media campaigns.
Locations will already be included within a commercial agreement, so no traditional selling is necessary beyond communicating the value of the product and the impact it can have on their business.
You'll guide managers through the onboarding journey, connect their social media accounts, secure the necessary advertising permissions and ensure every location is fully operational on the Socio Local platform.
You'll work closely with our Customer Success, Operations and Commercial teams to deliver exceptional customer experiences while helping build one of the UK's fastest-growing retail media networks.
Key Responsibilities
- Visit retail, grocery, convenience and restaurant locations across your assigned North & Midlands territory.
- Introduce businesses to the benefits of joining the Socio Local network.
- Guide store managers and owners through the onboarding process.
- Assist locations in creating or connecting their Facebook, Instagram and other supported social media channels.
- Secure advertising permissions required for local marketing and retail media campaigns.
- Verify that all social channels are correctly connected and operational.
- Provide basic training on using the Socio Local platform.
- Resolve onboarding issues quickly and efficiently.
- Maintain accurate records within the CRM system.
- Build positive relationships with store managers, franchisees and regional teams.
- Gather customer feedback to help improve our platform and onboarding experience.
- Represent Socio Local professionally at every customer interaction.
- Work collaboratively with Customer Success and Commercial teams to ensure successful rollouts.
- Support large-scale activation programmes across the North & Midlands, with occasional travel elsewhere in the UK where required.
- Your Impact
You'll play a key role in activating our customers' locations, giving them better reach and awareness at a community level.
Every location you activate increases the reach of our platform, creating more value for our customers.
Your work will directly contribute to customer success, campaign performance and the continued growth of the business.
What We're Looking For
We're looking for someone who enjoys meeting people, solving problems and working independently.
You'll ideally have experience in
- Field sales
- Customer success
- Retail operations
- Business development
You'll also demonstrate
- Excellent communication and relationship-building skills.
- A proactive, self-motivated attitude.
- Strong organisational and time management skills.
- Confidence using technology and mobile applications.
- A customer-first mindset.
- The ability to work independently while managing a busy regional travel schedule.
- A passion for helping businesses succeed.
Essential Requirements
- Full UK driving licence.
- Access to your own reliable vehicle for business travel.
- Willingness to travel extensively throughout the North & Midlands, including regular driving and occasional overnight stays.
- Ideally based within, or with easy access to, the territory covering the East Midlands, Yorkshire, North East, Greater Manchester and Liverpool.
- Excellent communication and presentation skills.
- Comfortable using CRM software and mobile technology.
- Right to work in the UK.
Desirable Experience
- Retail or hospitality experience.
- Social media knowledge, including Facebook, Instagram and Google Business Profile.
- Experience onboarding customers to digital platforms.
- Saa S, technology or Mar Tech experience.
- Experience working with multi-site businesses.
- Key Performance Indicators
Success in this role will be measured against
- Number of locations visited.
- Number of new locations activated.
- Percentage of social media channels successfully connected.
- Advertising permissions secured.
- Activation completion rate.
- Customer satisfaction.
- CRM accuracy.
- Regional activation targets achieved.
Why Join Socio Local?
- Join one of the UK's fastest-growing retail technology businesses.
- Help build a nationwide local social media and retail media network.
- Work with leading retailers, restaurant brands and convenience operators.
- Competitive salary with performance-related bonus.
- Business mileage reimbursed in line with company policy.
- Company laptop and mobile phone.
- 25 days annual leave plus bank holidays.
- Ongoing learning and development.
- Genuine opportunities for career progression as the business continues to scale.
- Be part of an ambitious, collaborative team that's redefining local marketing for multi-location businesses.
- Success in Your First 90 Days
- Complete onboarding and product training.
- Build strong relationships with customers and locations across your assigned territory.
- Successfully activate your first portfolio of locations.
- Achieve a social channel connection rate of over 95%.
- Secure advertising permissions for the majority of activated locations.
- Deliver valuable customer feedback to help improve our onboarding process.
- Become a trusted ambassador for Socio Local across the North & Midlands.
Field Activation & Success Representative in Plymouth employer: SocioLocal
SocioLocal is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on local businesses across the North & Midlands. With a competitive salary, performance bonuses, and generous annual leave, employees benefit from ongoing learning opportunities and clear paths for career progression. Join a collaborative team that values innovation and empowers you to build meaningful relationships while redefining local marketing strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Field Activation & Success Representative in Plymouth
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to SocioLocal as a field sales pro!
✨Scout Out the Competition
Research potential competitors for SocioLocal and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up SocioLocal’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Activation & Success Representative in Plymouth
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at SocioLocal, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at SocioLocal, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at SocioLocal.
How to prepare for a job interview at SocioLocal
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that SocioLocal offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in SocioLocal but also helps you get a feel for whether you’d thrive in that environment.
