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For Companies At a Glance
- Tasks: Lead a charity shop, boost sales, and ensure top-notch customer service.
- Company: Join SVP, a national organisation dedicated to social justice and community support.
- Benefits: Part-time hours with a focus on work-life balance and meaningful impact.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a difference in your community while developing valuable retail management skills.
- Qualifications: 5 GCSEs including Maths and English; retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society.
The Role
We are looking to recruit a Shop Manager (Fixed Term Part Time; 22.5 hours per week - 3 days over 6 days) to join our Northern Ireland Retail team in Vincent's Downpatrick IS. The post holder will manage a St Vincent de Paul charity shop, focusing on sales maximisation, productivity, revenue, and customer service while ensuring compliance with SVP retail standards, health and safety, legislation, and organisational values.
Education
- Essential: 5 GCSEs at Grade C or above (or equivalent), including Maths and English.
- Desirable: Third‑level qualification in a business‑related field or equivalent.
Experience
- Essential: Minimum of 3 years experience in a customer‑facing retail environment.
- Experience managing or working with a diverse team.
- Experience working towards sales targets.
- Experience working independently and as part of a team.
- Experience producing and analysing sales reports.
- Desirable: Experience gained in the community or voluntary sector.
- Desirable: Proven experience as a retail manager with strong track record in store standards and customer service delivery.
- Desirable: Experience managing and organising events.
Skills
- Essential: Excellent written and verbal communication and interpersonal skills.
- Essential: Ability to build and maintain effective working relationships across multiple functions and locations.
- Essential: Strong organisational and time‑management skills.
- Essential: Competence in IT systems including Excel, Word, EPOS and Microsoft 365.
- Essential: Positive outlook with resilience and persistence when facing challenges.
- Essential: Ability to demonstrate empathy, patience, and a well‑developed sense of humour.
- Essential: Ability to work on own initiative and collaboratively as part of a team.
- Desirable: Awareness and understanding of social media platforms.
Knowledge
- Essential: Strong commercial awareness.
- Desirable: Awareness and understanding of the Society, its mission and values.
- Desirable: Knowledge of the needs and issues affecting people experiencing poverty and disadvantage.
Equal Opportunities SVP is an Equal Opportunities Employer.
Shop Manager - Downpatrick NI (Fixed Term Part Time) employer: Society of St Vincent de Paul
Contact Detail:
Society of St Vincent de Paul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Downpatrick NI (Fixed Term Part Time)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Shop Manager role.
✨Tip Number 2
Prepare for the interview by researching SVP's mission and values. Show us you understand what we stand for and how your experience aligns with our goals. It’ll make you stand out as a candidate who truly cares!
✨Tip Number 3
Practice your customer service scenarios! As a Shop Manager, you'll need to demonstrate your ability to handle various situations. Think of examples from your past roles where you excelled in customer interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at SVP.
We think you need these skills to ace Shop Manager - Downpatrick NI (Fixed Term Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in retail, especially any customer-facing roles and team management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with SVP and how your values align with ours. A personal touch goes a long way in making your application stand out.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets? Improve customer satisfaction? We love numbers and success stories, so don’t be shy about sharing them!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Society of St Vincent de Paul
✨Know Your Stuff
Before the interview, make sure you understand SVP's mission and values. Familiarise yourself with their work in the community and how they support those experiencing poverty. This will show your genuine interest and alignment with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in retail management, customer service, and working with diverse teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your achievements.
✨Demonstrate Your Skills
Be ready to discuss your organisational and time-management skills. Think of instances where you've successfully managed multiple tasks or projects, especially in a retail environment. Highlight your IT competence, particularly with systems like Excel and EPOS.
✨Bring Your Personality
SVP values empathy and a positive outlook, so let your personality shine through during the interview. Share anecdotes that reflect your sense of humour and resilience when facing challenges. This will help you connect with the interviewers on a personal level.