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For Companies At a Glance
- Tasks: Lead a charity shop, boost sales, and ensure top-notch customer service.
- Company: Join SVP, a national organisation dedicated to social justice and community support.
- Benefits: Part-time hours with a focus on work-life balance and meaningful impact.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Make a difference in your community while developing valuable retail management skills.
- Qualifications: 5 GCSEs including Maths and English; retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society.
The Role
We are looking to recruit a Shop Manager (Fixed Term Part Time; 22.5 hours per week - 3 days over 6 days) to join our Northern Ireland Retail team in Vincent's Downpatrick IS. The post holder will manage a St Vincent de Paul charity shop, focusing on sales maximisation, productivity, revenue, and customer service while ensuring compliance with SVP retail standards, health and safety, legislation, and organisational values.
Education
- Essential: 5 GCSEs at Grade C or above (or equivalent), including Maths and English.
- Desirable: Third‑level qualification in a business‑related field or equivalent.
Experience
- Essential: Minimum of 3 years experience in a customer‑facing retail environment.
- Experience managing or working with a diverse team.
- Experience working towards sales targets.
- Experience working independently and as part of a team.
- Experience producing and analysing sales reports.
- Desirable: Experience gained in the community or voluntary sector.
- Desirable: Proven experience as a retail manager with strong track record in store standards and customer service delivery.
- Desirable: Experience managing and organising events.
Skills
- Essential: Excellent written and verbal communication and interpersonal skills.
- Essential: Ability to build and maintain effective working relationships across multiple functions and locations.
- Essential: Strong organisational and time‑management skills.
- Essential: Competence in IT systems including Excel, Word, EPOS and Microsoft 365.
- Essential: Positive outlook with resilience and persistence when facing challenges.
- Essential: Ability to demonstrate empathy, patience, and a well‑developed sense of humour.
- Essential: Ability to work on own initiative and collaboratively as part of a team.
- Desirable: Awareness and understanding of social media platforms.
Knowledge
- Essential: Strong commercial awareness.
- Desirable: Awareness and understanding of the Society, its mission and values.
- Desirable: Knowledge of the needs and issues affecting people experiencing poverty and disadvantage.
Equal Opportunities SVP is an Equal Opportunities Employer.
Shop Manager - Downpatrick NI (Fixed Term Part Time) employer: Society of St Vincent de Paul
Contact Detail:
Society of St Vincent de Paul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Downpatrick NI (Fixed Term Part Time)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the retail sector, especially those who have experience with charity shops. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Prepare for the interview by researching SVP and its mission. Show us that you understand our values and how you can contribute to our goal of social justice. Tailor your answers to reflect your passion for community work!
✨Tip Number 3
Practice your customer service skills! Since this role is all about maximising sales and ensuring great customer experiences, think of examples from your past roles where you’ve gone above and beyond for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at SVP.
We think you need these skills to ace Shop Manager - Downpatrick NI (Fixed Term Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in retail, especially any achievements related to sales targets and team management. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with SVP and how your values align with ours. We love seeing genuine enthusiasm for social justice and community work.
Showcase Your Skills: Don’t forget to highlight your communication and organisational skills in your application. We’re looking for someone who can build relationships and manage a diverse team effectively, so make sure these skills stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to complete your application there!
How to prepare for a job interview at Society of St Vincent de Paul
✨Know Your Stuff
Before the interview, make sure you understand SVP's mission and values. Familiarise yourself with their work in the community and how they support those experiencing poverty. This will show your genuine interest and alignment with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in retail management, customer service, and working with diverse teams. Be ready to discuss how you've met sales targets and improved store standards, as these are key aspects of the Shop Manager role.
✨Demonstrate Your Skills
Highlight your organisational and time-management skills during the interview. You might be asked about how you handle multiple tasks or manage a team, so think of scenarios where you've successfully juggled responsibilities while maintaining high standards.
✨Bring Your Personality
SVP values empathy and a positive outlook, so let your personality shine through. Share anecdotes that reflect your sense of humour and resilience when facing challenges. This will help the interviewers see how you'd fit into their team culture.