Team Leader
Portsmouth Recovery Housing Portsmouth
37 Hours per week, Permanent
Salary Scale: 28-32 (£32,606 - £37,204 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
As Team Leader for Portsmouth Recovery Housing, you will work alongside the Project Manager across multiple sites in Portsmouth to deliver high-quality, person-centred supported housing. Operating in alignment with the Supported Housing Regulatory Oversight Act 2023 (SHROA) and Psychologically Informed Environment (PIE) principles, you will ensure our service empowers residents, supports their recovery, and positively impacts their independence and life chances. You will lead and coach a dedicated team, maintain compliance, manage risk, and foster key external partnerships to help end homelessness.
Who We're Looking For
We are seeking an empathetic, self-reflective, and resilient leader with proven experience in supported housing and staff management. You will be an innovative decision-maker who thrives under pressure, possesses a strong understanding of trauma-informed care and harm reduction, and is deeply motivated to support individuals navigating homelessness, substance use, and mental health challenges.
Working Pattern: Flexible / Shift basis (includes participation in the On-Call Manager rota)
Essential Skills and Qualities
- Staff Leadership & Development: Proven experience managing, coaching, and developing staff teams, promoting a high-performance culture, and addressing performance or conduct issues effectively.
- Sector Expertise: Background in supported housing for individuals with complex needs (homelessness, substance use, mental health, and challenging behaviour).
- Person-Centred & Psychologically Informed Practice: Knowledge of modern psycho-social interventions (ACT, Mindfulness, CBT, recovery capital, harm minimisation) and creating a PIE-compliant environment.
- Service Compliance & Risk Management: Strong understanding of risk assessment, safeguarding procedures, building health and safety, and social landlord responsibilities.
- Housing & Financial Administration: Knowledge of the welfare benefits system, rent account management, arrears prevention, and budget monitoring.
- Communication & Collaboration: Excellent verbal and written communication skills for liaison with statutory and voluntary partners, external agencies, and the local community.
- Core Values: A commitment to SSJ's core values-honesty, fairness, self-awareness, professional boundaries, and accountability.
What We Can Offer You
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays.
- Flexible working options.
- Buying additional annual leave.
- Comprehensive induction and training.
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme.
- Company cycle to work scheme.
- Discounted laptops and computers with Jamie's Computers.
- Electric Car Scheme.
- Blue Light Card.
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: Tuesday 8th December 2026
Team Leader Recovery Housing in Portsmouth employer: Society of St James
The Society of St James (SSJ) is an exceptional employer, dedicated to making a meaningful impact in the lives of vulnerable individuals across Hampshire. With a strong commitment to employee well-being, SSJ offers generous benefits such as flexible working options, comprehensive training, and support services, fostering a collaborative and inclusive work culture. Join us to be part of a passionate team that values your contributions and empowers you to grow while making a difference in the community.
